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  • September 13, 2016 at 9:20 am #685593
    kirillko

    Hi,
    Installed a fresh copy of latest wordpress and Enfold theme on client’s site http://www.paintsystem.ee/newsite and imported a theme demo, all seemed good.

    However unable to open media or edit pages with advanced layer editor – circle spinning forever without any result:
    http://screencast.com/t/rhic6NgHn
    http://screencast.com/t/x0GaE1Y9R

    Happens both on pages and posts, tried increasing memory limit in wp-config to 128MB, no luck

    Please help, this is business critical for me, unable to proceed further with website development.
    Thanks!
    Kirill

    September 13, 2016 at 9:22 am #685594
    kirillko

    UPDATE!

    Disabled WPML and everything back to normal. This is the 3rd time I have issues with WPML and Enfold.

    What would you recommend in this case? Contact WPML?

    September 13, 2016 at 11:10 am #685636
    Munford

    I had the same problem but cannot delete WPML on certain sites – what to do??

    September 14, 2016 at 8:29 am #686201
    Rikard

    Hi,

    Please try referring to this: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/. If none of that work then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 14, 2016 at 10:35 am #686252
    Munford

    Hi Rikard,
    I got the builder working, but the WPML problem is still a problem on sites that use it. Any suggestions?
    Nancy

    September 15, 2016 at 2:43 pm #686910
    Rikard

    Hi Nancy,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    • This reply was modified 8 years, 2 months ago by Rikard.
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