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Dear support,
since there is no answer to my other ticket, I try again….
Why kill enfold the matomo analytics code in source code???
Whats wrong? What is happend since february/march???
Can anybody help me please?? Or ask i a stupid question?
Hi strumpumpel,
Can you please explain again what changed? Did you add the code in the parent theme, not the child theme?
Best regards,
VictoriaDear Victoria,
sorry fore the late answer!!Okay…
I use matomo since for many years.
I take the matomo code and set him in the google analytics area under theme options – google services – Tracking-Code fore Google Analytics
This worked since many years!
Since 1 month don’t work…
I use the child theme settings since years and gived don’t complication and matomo tracking worked!
Now you say i must the matomo code in parent theme???
Okay…. i set the matomo code in the header.php from parent theme before </head> tag closed!
Result: enfold killed the matomo code in source code! –> don’t find any matomo analytics code!
Change the theme to twenty twenty than work the matomo code and is in the source code visible!
Now… what can you say?
Can you help me please?
I send your the login data in the privat content and you can test this please!So great thanks victoria for your help!
stp
Now… what can you say?
Can you help me please?
I send your the login data in the privat content and you can test this please!So great thanks victoria for your help!
stp
Hi strumpumpel,
If you added changes in the parent theme, those changes are always lost on update. You need to add the code that you need in the child theme. You can use a code snippet to add the code in the functions.php file or copy the header.php file to the child theme and make your changes there.
Best regards,
Victoria
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