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  • November 4, 2022 at 11:05 pm #1371391
    Yeti

    Hello at Kriesi,
    after updating, the Master Slider (by Averta) Element does not work anymore. The mouseover images and links are gone (in Firefox) and Chrome shows only an empty area. But in the BackEnd of Master Slider in WordPress, when I click at preview (in an iframe without Enfold surrounding), everything works fine as ever. But embedded via ALA with “Plugin Ergänzungen”, it isn’t shown anymore live in your theme.

    You can see the issue here: https://www.susanne-praetorius.com – it’s the first part of the page, and it’s white in Chrome and in Firefox the colored mouseover-images plus their links aren’t shown.

    Please help me…

    Stephan

    • This topic was modified 2 years ago by Yeti.
    November 4, 2022 at 11:23 pm #1371395
    Yeti

    Sorry – Update: The Master Slider is only shown, when logged in. When not, there is only an empty white area on the top of the start-/home-page.

    November 7, 2022 at 8:13 am #1371615
    Ismael

    Hi,

    Thank you for the inquiry.

    You may need to set the Disable Template Builder Elements > Disabling Of Template Builder Elements settings to the first option (Always load all elements) to fix the issue with the slider. We tried to set this but we always get a 400 (bad request) error. You may need to disable the plugins temporarily before adjusting the theme options.

    Best regards,
    Ismael

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