Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 12, 2019 at 11:03 pm #1066127
    suncityadvising

    Hi Enfold,

    I’m running 4.5.3 on php 7.0 and the masonry gallery is not showing up at all. Here’s the report from our compatibility tester. I have a report from the compatibility tester showing all installed plugins (not including themes) should be compatible with 7.0 and 7.2.

    Thank you,

    SCA

    February 13, 2019 at 9:00 am #1066319
    Rikard

    Hey suncityadvising,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 13, 2019 at 9:08 pm #1066642
    suncityadvising
    This reply has been marked as private.
    February 14, 2019 at 9:01 pm #1067132
    suncityadvising

    Any update on this?

    February 14, 2019 at 9:48 pm #1067153
    Victoria

    Hi suncityadvising,

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    February 14, 2019 at 10:41 pm #1067199
    suncityadvising

    Done – Still can’t load up the masonry. It should be above the Newsletter sign up. Also, is there a way to remove authors from portfolio entries?

    <div class=”main_color avia-builder-el-17 el_after_av_section el_before_av_section masonry-not-first masonry-no-border container_wrap fullsize” style=” “></div>

    February 16, 2019 at 9:46 pm #1067812
    Victoria

    Hi suncityadvising,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem. Please start with Jetpack.

    Where can we see the portfolio entries with authors?

    Best regards,
    Victoria

    February 19, 2019 at 6:00 pm #1069049
    suncityadvising

    It’s our Yoast plugin. Would there be a setting that would cause this?

    February 24, 2019 at 8:48 pm #1071013
    Basilis

    Hi,

    It seems there is but it has not been reported previously.
    Is everything on the latest version? Theme and Plugin?

    Best regards,
    Basilis

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