Viewing 16 posts - 1 through 16 (of 16 total)
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  • April 5, 2017 at 4:39 am #772161
    Sladestyle

    Hi,

    I updated my Enfold theme to 4.0.5 and the masonry gallery disappeared. I have tried everything from deactivating plugins, switching the image link from “Lightbox linking deactivated” to “Lightbox linking active” and finally changing out line 1272 in the js >> shortcodes.js file as described by Ismael.

    I have cleared all cache in the site, my browser, hard refreshed…etc. The masonry gallery still won’t show.

    Any ideas?
    Thanks,
    Slade

    April 5, 2017 at 5:32 am #772175
    John Torvik

    Hey Slade,

    Try to disable all the plugins and check if the problem is there. If the problem was solved, enable one by one and find the conflict.

    Best regards,
    John Torvik

    April 5, 2017 at 5:33 am #772178
    Sladestyle

    hi John, I did disable the plugins…still didn’t work.

    April 6, 2017 at 9:04 pm #773494
    Victoria

    Hi Slade,

    I checked the front page, I saw the masonry on it. Is it another page where you have this issue or the issue is not there any more?

    Best regards,
    Victoria

    April 6, 2017 at 9:06 pm #773496
    Sladestyle

    Hi Victoria, the client was freaking out (the masonry is a very important part of their front page) so I had to revert to a backup and am now running Enfold 4.0.2 instead of the latest. I hope this issue gets fixed because I would hate to be stuck on an outdated version going forward.

    Slade

    April 6, 2017 at 9:23 pm #773511
    Basilis

    Hi!

    Kriesi is working our for a fix of that, he will do take care of the problem.

    Thank you

    Regards,
    Basilis

    April 6, 2017 at 9:25 pm #773512
    Sladestyle

    Perfect! Thanks for the update.

    Slade

    April 19, 2017 at 2:07 pm #779970
    jfcastel

    Hello,

    Is there any update on this from Kriesi? We’ve had this problem and are awaiting a fix.

    Thanks!

    April 20, 2017 at 6:29 am #780318
    Rikard

    Hi,

    We are working on a fix and it should be available in the next theme update. Sorry for the problem and thanks for being patient with us.

    Best regards,
    Rikard

    May 5, 2017 at 4:37 am #788172
    yingyang

    Seeing the same bug on my end, the masonry gallery simply doesnt show at all, any update on the fix?

    May 5, 2017 at 6:51 am #788212
    John Torvik

    Hi,

    Thanks for patience, but our team is working to release it as soon as possible!

    Best regards,
    John Torvik

    May 9, 2017 at 11:32 am #790160
    jgreenblatt

    what is the time frame for the fix and what is the recommended work around

    May 9, 2017 at 6:44 pm #790507
    Victoria

    Hi jgreenblatt,

    There is a fix suggested here.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 14, 2017 at 5:06 pm #792990
    Munford

    I have the same problem and the shortcode.js fix did not work for me. Any other solutions? I have a thread about it at: #792977.

    May 14, 2017 at 5:46 pm #793016
    Victoria

    Hi Munford,

    I replied to you in another thread, please follow up.

    Best regards,
    Victoria

    May 14, 2017 at 5:46 pm #793017
    Victoria

    Hi jgreenblatt,

    Did you get it working or you still need help?

    Best regards,
    Victoria

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