Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 10, 2016 at 11:22 pm #581382
    ewingmh

    http://www.scotlefavorart.com – when you get to the murals section of the page the masonry gallery doesn’t load the images until you’ve scrolled past it – down to the Contact section…

    I’ve regenerated the thumbnails. Cleared cached. Disabled plugins. deleted the element. Created a new element…. I can’t get it to load properly.

    Thanks

    February 13, 2016 at 5:05 am #582618
    Rikard

    Hi ewingmh,

    Sorry for the late reply, I’m not sure what’s going on there. Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply. You could try disabling all plugins to see if one of them is causing a conflict.

    Best regards,
    Rikard

    February 14, 2016 at 5:57 am #582825
    ewingmh

    admin login below

    February 15, 2016 at 9:41 pm #583781
    Vinay

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    Not sure what exactly caused it but after changing the number of image it works fine now.

    Please re-generate the thumbnails.

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 9 months ago by Vinay.
    February 16, 2016 at 12:54 am #583837
    ewingmh

    weird. Thanks for the help.

    February 16, 2016 at 8:28 am #583941
    Vinay

    Hey!

    Glad we could help :)

    Best regards,
    Vinay Kashyap

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