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  • #1288792

    Hi guys!

    I’m using a masonry gallery (5 in total) each with 8-10 images with pagination. When Load More is selected the whole gallery judders before opening the next set of images.

    I’ve searched the forum and can’t find this as an issue. Would someone be able to take a look at the private link?

    Your help would be appreciated…

    Thanks, Silvio

    #1290261

    Hi Silvio,

    We apologize for the delayed response.
    Can you setup a staging site for us? so we can safely investigate on the issue without risking your live site.
    Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/
    Then give us admin credential only for the stage site.

    Best regards,
    Nikko

    #1290895

    Here’s the staging login details.

    #1291226

    Hi silviouk,

    Thanks for setting up a staging site for us.
    I was able to fix it by switching to a default theme (twenty twenty one) and removed Enfold and uploaded a new one.
    You can review the site.

    Best regards,
    Nikko

    #1291295

    Hey NIkko,

    That’s great, so what was the issue? Will this happen with other installs?

    Thanks, Silvio

    #1291495

    Hi Silvio,

    I can’t be sure but I’m suspecting that either it’s caching or uploaded theme was corrupted.
    Basically the steps I made are:
    1. Switch to default theme (twenty twenty one, also in live site put it in maintenance mode via plugin)
    2. Delete the enfold theme (old) and upload and activate enfold (download a new one from themeforest)
    3. Remove maintenance mode

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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