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  • September 9, 2016 at 11:47 pm #684375
    hotspot01

    We are having an issue with the masonry gallery when it comes to ipads and iphones (maybe on similar devices as well). Basically if you scroll through a few random pages on the site and then open up any of the galleries in the Celebrate Edmonton page (Past, Present or Future) the links load (you can tell by pressing the screen and getting a gray box) but there are no cover photos or titles. If you rotate the device or refresh the page then the cover photos show up right away. The issue is that we need them to show up when the page first loads.

    I’ve tried a bunch of stuff but nothing seems to work.
    • Installed a cache plugin to help page loading
    • resized images
    • removed gallery animation

    The problem does not occur on desktop. We need to get this fixed before we can launch the site. My gut is telling me it is a loading issue on the device but how do I work around that. Anyone have a solution?

    September 12, 2016 at 6:39 pm #685305
    hotspot01

    BUMP

    September 12, 2016 at 6:45 pm #685306
    bluecafe

    have you tried to deactivate image overlay?

    September 13, 2016 at 12:57 pm #685716
    hotspot01

    I tried deactivating the overlay. It didn’t work.

    September 13, 2016 at 1:12 pm #685722
    Yigit

    Hey!

    Can you please firstly update Enfold to the latest version 3.8 – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Regards,
    Yigit

    September 13, 2016 at 8:16 pm #686005
    hotspot01

    Theme has been updated

    September 14, 2016 at 3:51 am #686123
    hotspot01

    Still having the same problem after the update :(

    September 15, 2016 at 7:59 pm #687093
    hotspot01

    Anyone else have any ideas? This is literally the last thing we need to fix before launching and I’m not sure what else to try.

    September 17, 2016 at 10:51 am #687894
    Rikard

    Hi,

    I tried loading the first URL you linked to using iphone6/chrome and the images displayed without any problems. Do you have a more detailed step-by-step on how to reproduce the error?

    Best regards,
    Rikard

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