Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 12, 2025 at 1:28 pm #1491242
    Alexandru Parosu
    Guest

    Hi Support Team,

    I am experiencing a persistent problem with the Masonry Gallery (Enfold theme/WordPress block):
    Whenever I manually reorder images in the gallery, the change is not saved after updating the page, the frontend still shows the wrong (default) image order.

    Steps I have already tried:

    1. I updated WordPress and the Enfold theme to the latest versions.

    2.I disabled all plugins except Enfold to rule out conflicts.

    3.I cleared all cache (WordPress cache plugins, browser cache, and server-side cache).

    4.I rebuilt the gallery from scratch and tested in different browsers.

    5.I added recommended custom PHP code (avia_gallery_image_order filter and CSS workaround) no effect.

    Problem persists:
    Regardless of the approach, the images in the Masonry Gallery always display in the theme’s default order, not the manual sorting I applied in the backend. The issue affects new and existing galleries, on updated versions.

    Can you please advise if there is a current solution or an ETA for a fix?

    Thank you for your help!

    November 13, 2025 at 3:59 am #1491261
    Ismael

    Hey Alexandru Parosu,

    Thank you for the inquiry.

    Are you using a plugin to sort the images, or just the default drag-and-drop feature? This seems to be working correctly on our end. What happens when you select a different option under Styling > Masonry Settings > Size Settings? If the issue persists, please provide the login details in the private field so we can investigate further.

    Best regards,
    Ismael

    November 13, 2025 at 9:20 am #1491282
    emilconsor

    Hi Ismael,

    Thank you for your answer!

    Sadly, it still isn’t working, even after I changed the size settings.

    Best regards,

    Alexandru Parosu

    • This reply was modified 3 weeks ago by emilconsor.
    November 14, 2025 at 5:35 am #1491319
    Ismael

    Hi,

    Thank you for the update.

    The edit link above leads to a 404 page. Please include the login details in the private field.

    Best regards,
    Ismael

    November 24, 2025 at 4:35 pm #1491760
    emilconsor

    Hi Ismael,

    Sorry for the very late response — I’ve had a lot of work to do!

    Your login details are below!

    Best regards,

    Alexandru Parosu

    November 25, 2025 at 6:39 am #1491774
    Ismael

    Hi,

    Thank you for the info.

    Did you add any filters or custom modifications to the functions.php file? We are not able to check it because the Appearance > Theme File Editor is not accessible. Please enable the editor or provide the S/FTP account details in the private field.

    Best regards,
    Ismael

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