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Posts
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Hello, Built a masonry gallery on my home page several months ago, has looked great until I upgraded to the latest version of Enfold. Suddenly the Masonry gallery info has lost formatting and small file folder icons are now showing up.
Appreciate any help you can provide,
Best,
JayHey whobodyinc2,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Thank you for the login details. Is it OK if we deactivate the plugins temporarily while we inspect the site?
Best regards,
IsmaelHi,
We deactivated the plugins temporarily, resaved the theme options and then flushed the GoDaddy cache. The masonry element started to work properly again after that. Please remove the browser cache or do a hard refresh before checking the page.
Best regards,
IsmaelIt’s looks great Ismael, thank you for going above and beyond. You and the team there are all-stars.
Best,
JayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
Vinay
- The topic ‘Masonry Gallery has recently stop working correctly’ is closed to new replies.