Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • August 20, 2020 at 12:06 pm #1239518
    tomcarmans

    Hi
    I can’t seem to get my Masonry filters working, it keeps showing the wrong results.
    Links and screenshots in Private content.
    Thanks a lot!
    Tom

    August 23, 2020 at 3:55 pm #1240127
    Victoria

    Hey Tom,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 23, 2020 at 6:44 pm #1240184
    tomcarmans

    Of course, here it is, in pvt!

    August 24, 2020 at 5:25 pm #1240432
    Victoria

    Hi tomcarmans,

    Best regards,
    Victoria

    August 25, 2020 at 2:18 pm #1240663
    tomcarmans

    Hey, my cliënt updated php to 7.2, but the bug is still there :-(
    Could you check it again?

    Also on this masonry you see when changing the filter, the previous selection stays below the new selection (link below)

    Thanks a lot!

    • This reply was modified 4 years, 3 months ago by tomcarmans.
    August 27, 2020 at 10:49 am #1241161
    tomcarmans

    Hi, any updates on this?
    Thanx!

    August 30, 2020 at 4:36 pm #1241970
    Victoria

    Hey!

    Can you please have the Appearance > Theme Editor enabled for now?

    Best regards,
    Victoria

    August 30, 2020 at 5:43 pm #1241987
    tomcarmans

    Done! :-)

    August 31, 2020 at 11:57 am #1242116
    Victoria

    Hi tomcarmans,

    You have the avia.js in your child theme, is it from the current version? If not, it needs to be updated, it can be the one causing the issue.

    Best regards,
    Victoria

    August 31, 2020 at 5:52 pm #1242263
    tomcarmans

    Hey Victoria, I deleted that folder with the avia.js, and the problem is still there :-(

    • This reply was modified 4 years, 3 months ago by tomcarmans.
    September 1, 2020 at 5:11 pm #1242559
    tomcarmans

    Hi Victoria? Any news on this?
    We are supposed to launch on thursday, so this is getting quite urgent :-(

    Thanx
    Tom

    September 3, 2020 at 8:42 am #1243024
    tomcarmans

    Hey, no new for some days :-(
    Could you please check back on this?

    September 4, 2020 at 2:17 pm #1243360
    tomcarmans

    Another day has past :-(

    September 4, 2020 at 2:32 pm #1243370
    Victoria

    Hi!

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Cheers!
    Victoria

    September 4, 2020 at 2:39 pm #1243382
    tomcarmans

    Hi Victoria, I already did that, and deactivating all the plugins didn’t solve the problem unfortunately.
    I also tried deleting all the ‘quick css’, that didn’t help neither. :(

    September 4, 2020 at 2:44 pm #1243387
    tomcarmans

    This page gives a better look on the problem. It seems when making a new selection in the filter, the previous stays shown also.

    Kunstcollectie: alle kunstwerken

    September 4, 2020 at 3:24 pm #1243398
    tomcarmans

    Hey Victoria, solved :-)
    It was some css that was added through the Theme Editor that caused the problem.
    Thanks a lot!
    Tom

    September 5, 2020 at 12:13 am #1243476
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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