-
Posts
-
Hello,
I have another ticket with some problems , but now i see many more issues. I send you a secreencast to explain yoy as clear i can. The problems are like this:
– Menus options : crash
– Apeareance: crash
– Layerslider: doesnt’ work with jquery
– Edit pages= doesn’t load
….– All the plugings are updated
– Theme is updated even manually via ftp
– WP is updated
– I test it deactivating all the plugins = Doesn’t works
– i test with another theme & all plugins activated = WorksI can’t make this page from cero for the client ! I need really help. I was working during 2/3 years with your theme and now all these tings fails. Please help.
THIS IS THE SCREENCAST
http://screencast-o-matic.com/watch/cDjU3EjVE9
you have my credentials in another ticket but i give you again.
I cant made a copy with xcloner ! be carefull please.
There was an error retrieving the JSON data from the server, try again or contact the developers!
Details: error — Not Found
JSON url: admin-ajax.php?action=json_return&option=com_cloner&task=refresh&json=1&startf=600&lines=25292&backup=backup_2016-08-29_15-48_www.gabinetdesalut.com-sql-nodrop.tar&excl_manual=
Hi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area
Best regards,
Andy
- You must be logged in to reply to this topic.