Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 16, 2016 at 11:47 am #649131
    bloomfashion

    Hi there,

    After updating wordpress i had the same problem as some others with the sliders etc. I have read your post and wanted to update manual since the auto update did not work. I downloaded the installable wordpress files and replaced them, as instructed in this link http://kriesi.at/documentation/enfold/updating-your-theme-files/

    However, during the upload i got some unknown errors and not all files could be uploaded. Now my website is not working anymore. I don’t have the required skills to see what to do now.

    I hope you can help me.

    Regards,

    Boy

    June 16, 2016 at 12:17 pm #649157
    bloomfashion

    The website is no working again only the theme did not update, so the problem with the sliders is still not fixed. The enfold theme option still says: No updates available. You are running the latest version! (3.0.4)

    June 16, 2016 at 12:17 pm #649158
    Yigit

    Hi,

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Yigit

    June 16, 2016 at 12:23 pm #649165
    bloomfashion

    Hi Yigit,

    I also installed the transient cleaner already, but no luck. Thats why i tried to update manually but during the upload I got some unknown errors and not all theme files could be uploaded. I’m not sure what to do next.

    Boy

    June 16, 2016 at 12:55 pm #649173
    bloomfashion

    Hi Yigit,

    Suddenly i could install the theme via the enfold theme option and is now updated to 3.6.1. However, the easy sliders are still not visible. I emptied the cache numerous times and refreshed. On my phone they seem to have no problem, but on the desktop they do.

    Regards,

    Sorry to stalk you like this.

    June 17, 2016 at 8:55 am #649660
    Rikard

    Hi,

    Your sliders are displaying fine on my end using Chrome, could you try a different browser and/or machine maybe?

    Best regards,
    Rikard

    June 17, 2016 at 9:54 am #649687
    bloomfashion

    Hi Rikard,

    Very strange but everything is working on my end too. Yesterday I tried numerous browsers and machines. But thanks for having a look.

    Regards,

    Boy

    June 19, 2016 at 6:35 am #650343
    Rikard

    Hi Boy,

    Great, glad it started working again. Please let us know if you should need any more help on the topic.

    Best regards,
    Rikard

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