Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 9, 2021 at 10:48 am #1278997
    100MENSCH

    I’m using Enfold 4.7.6.1 on WordPress 5.6.1

    My mansorys and picture changesr are not working on firefox anymore. While everything looks fine on safari, chrome and smartphone – using firefox either it takes a very long time to open (>20sek) or no articels are shown at all. I updated Enfold, WP and all plug-ins, switched off every plug-in, reduced the size of all pictures to a minimum, called up my host – they can’t find a server problem. Enfold is running here on several websites – only one website is affected.
    What can I do?

    Portraits

    February 10, 2021 at 5:43 am #1279302
    Rikard

    Hey 100MENSCH,

    Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/, then set the jQuery version to 1.12.4 in the plugin options, to see if that helps. If not, then please include admin WordPress login details in private, so that we can have a close look at your site.

    Best regards,
    Rikard

    February 10, 2021 at 10:37 am #1279349
    100MENSCH

    Hi Rikard!
    I’m sorry, but there are not “options” in the “enable-jquery-migrate-helper”…. or I am to blind to see it. Installing the plug-in didn’t solve the problem.
    Please have a look at the site.

    February 10, 2021 at 10:40 am #1279350
    100MENSCH

    Found the “Options”…. Mansory is working, but it’s very slow.

    February 11, 2021 at 9:21 am #1279690
    Jordan Shannon

    Hi,

    Are you running any minification plugins that may help speed things up?

    Best regards,
    Jordan Shannon

    February 11, 2021 at 10:03 am #1279693
    100MENSCH

    I’m running WP Supercache 1.7.1.

    February 11, 2021 at 2:47 pm #1279764
    100MENSCH

    Don’t kkow whats happening. After installing the plug-in picture changer and mansory were working. Today they stopped working again. We changed nothing. :-( Quite frustrating!

    February 15, 2021 at 1:54 pm #1280527
    Mike

    Hi,
    Sorry for the very late reply and thanks for the login and link, I tested your masonry element in Chrome, Firefox, and Edge (on Windows) and what I notice is that your masonry element “waits” before loading the element (images) and it is given the class av-js-disabled, after the “wait” the class is removed and the element shows. I thought this was related to the “Lazy Load” option, but your theme options are not showing the option:
    2021-02-15_063706.jpg
    Since I don’t see any “Lazy Load” plugin that could conflict with the theme, I’m thinking it’s an add-on feature to some plugin like your caching plugin, or perhaps you updated the theme manually via FTP and you tried to “overwrite” the theme folder with the new version, if this is the case, then old files were left behind and are causing this error.

    The easiest and safest way to update via ftp is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Please note that the default directory name for the theme is “enfold”, I note that you have two Enfold themes installed, and I’m not sure what the actual directory names are for these, so perhaps you could let us know before you try this just to ensure there is not a strange directory structure.

    Best regards,
    Mike

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.