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  • #1436627

    Hello, several antiviruses such as AVAST or AVG Antivirus detect malware in the enfold theme files when I access my website: https://www.xprinta.com/

    I have spoken with my hosting support but they do not detect anything with the server’s firewall. I don’t know if it’s a false positive, but I’m worried that everyone will see the virus warning when they visit the website.

    This is the name of the threat: JS:Agent-EKP [Tj]

    Thanks

    #1436641

    Hey Sergio,

    Thanks for the login details. Where exactly are you seeing those warnings? It should not be visible to any users on your site. If you should need clarification on what is being flagged from your plugins, then please try reaching out directly to their support.

    Best regards,
    Rikard

    #1436722
    This reply has been marked as private.
    #1436734

    Hi,
    Thanks for your screenshot of the alert that shows the file avia-js.js causing the alert, this file only has 137 lines as a helper for plugins.
    I checked the file with http://www.virustotal.com / http://www.metascan-online.com / http://www.jotti.org each use the Avast engine and they came back with negative results:
    Enfold_Support_4960.jpeg
    as you had pointed out above. Since this is a plugin helper I recommend disabling all of your plugins and check again.
    I tried searching the Avast forums for more info but their responses always seem to be to recheck the file with an online teast site. This is surely a false positive but there is nothing the theme can do to make this software stop doing this. Perhaps Avast has a way for you to report errors like this so it will be corrected in there next update, I don’t use Avast so I’m not sure.

    Best regards,
    Mike

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