Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 4, 2019 at 12:45 am #1074102
    jmkuempel

    Hi,

    I have had success with enfold template until today. I have made simple word changes on site, appears in the code but
    doesn’t update. I have done over and over. I have cleared cache(s), gone icognito, switched browsers, disabled plug-ins….
    Some said I need to deactivate the theme…now the code is appearing on my page:
    example:
    <p>

    <br /> Our Approach in Carpet WasteCircular Polymers is the catalyst for the transformation of carpet waste back into a raw material. Our disruptive technology transforms post consumer discarded carpet into new polymer raw materials for many industries: Beverage & Packaging via chemical recycling, Housing, Cold Chain Management. We believe our most important assets are our people.

    I know enough to get my site up to this point, but now getting into areas that I am not knowledgeable.
    Help? I can pay someone to help me.

    Jeanne

    • This topic was modified 6 years, 4 months ago by jmkuempel.
    March 4, 2019 at 3:57 pm #1074408
    Rikard

    Hi Jeanne,

    Where can we see and reproduce the problem?

    Best regards,
    Rikard

    March 5, 2019 at 2:28 am #1074581
    jmkuempel

    Hi,

    I have made simple changes over and over on my pages and the changes show when I update and preview and then my client’s say they haven’t. I go back in and
    the change is in the code but not on the website. So like a paragraph, a title change on the about page, I have a chart on the products page (need to come up with a better chart, though as the mobile view headings get separated from photos)
    but I changed some type from 18% to 15% and it isn’t taking, I can’t get the headers above the photos added…I put a new page in RELEASE LINER and it works fine, not pretty but is up.
    We host with godaddy and the person said I had to deactivate all the plug-ins and the theme plug-in.
    I did the regular plug-ins but wasn’t sure how to do the theme plug-in.
    Instead I ended up reverting back to an older saved version that worked and started making changes again.
    Can you point me in the right direction?

    Home

    March 6, 2019 at 6:58 am #1075315
    Rikard

    Hi,

    Thanks for the update. What happens if you disable file compression and select to delete the old CSS and JS files under Enfold->Performance? If that doesn’t help then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    March 22, 2019 at 2:35 am #1081671
    jmkuempel
    This reply has been marked as private.
    March 26, 2019 at 8:02 am #1082987
    Ismael

    Hi,

    Thank you for the update.

    Are you adding any html code in that page? Make sure that you’re closing the html tags properly because unclosed tags could break the layout of the page. Please check the login credentials above because they seem to be invalid.

    Best regards,
    Ismael

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