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  • #1489017

    HI –

    I have inherited a site with version 4 and have purchased a new license and created an API key but on the backend under updates it says the theme is up to date.

    How do I connect and update the theme to the current version 7.1?

    Thank you
    Matt

    #1489020

    Hey mshane,
    Envato (Theme Forest) stopped using the API a few years ago, now they use a Token, but you can not use the Token with your version so you will need to manually update, then set up the Token and next time you can update in the theme panel. We expect no issues with updating, but recommend creating a full backup using your webhost backup tool, not a plugin unless you have specific knowledge with it and it has worked for you in the past. Often backup plugins fail when restoring.
    Also note that if you are not using a child theme and the core files such as functions.php were modified those customizations will be lost, so backup any customizations.
    Also note that if you are using a child theme and you have a copy of the header.php or footer.php in the child theme, please remove these as these files have changed and will cause an error.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1489023

    OK thanks. that seemed to work fine.

    So i have a caching question. I have a dev server with 30 sites on it.

    When I work with this theme the content updates are not reflected on the front end right away. In fact, they dont show up until hours later. I do not have a caching application installed and even when I clear the server cache the same problem shows. When I look at incognito browsing sometimes they show and sometimes they dont but they never update for example if i am making more than one content update.
    Simple things like adding a contact form, image, text, changing the main menu. None of it is showing on the front end after saving. The reason I am asking about your theme and caching is that I do not have this problem on any of the other sites I work on using the same server. All of those platforms update with revised content the instant I save and refresh the page – even in non private browsing windows.

    So is there a performance feature in this theme or a caching feature being used that could be causing this?

    Thanks so much for the help

    #1489028

    Hi,
    It sounds like a server cashing issue such as a object-oriented cache, I’m not sure if you can disable it for just one site. You can try disabling the theme cache at Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and then enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files If you are using a CDN like Cloudflare it may also cause this, I think there is a setting for this in JetPack, if you are using this, or perhaps it is enabled on your server.
    Most all of the sites that I examine update instantly with the theme cache, including my test site. Only twice have I seen something like this and it was related to CDN or object-oriented cache.

    Best regards,
    Mike

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