Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 9, 2016 at 7:43 pm #684321
    ESWEENEY113

    The view of my website on a mobile device is very poor. In many cases, the page won’t load, or loads incredibly slowly. When it does succeed in loading, the menu bar has a transparent background so when a follower clicks on the menu bar drop down, the menu becomes unreadable because it’s overlaying images on the homepage. I’m running the most recent version of Enfold as well as WordPress. I tried troubleshooting by deactivating some plugins but I’m not having much luck. The website is http://singlecarrot.com/. Any help would be appreciated. Thanks!

    Erin

    September 13, 2016 at 5:50 am #685493
    Ismael

    Hey ESWEENEY113!

    Thank you for using Enfold.

    Please increase the memory limit from 64M to at least 128M and then install a cache plugin to optimize the loading speed of the page. http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Cache plugins:
    https://wordpress.org/plugins/w3-total-cache/
    https://wordpress.org/plugins/wp-super-cache/

    Best regards,
    Ismael

    September 13, 2016 at 5:50 am #685494
    Rikard

    Hi Erin,

    Sorry for the late reply, please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 26, 2016 at 10:07 pm #691975
    ESWEENEY113

    I’ve been able to increase the memory limit and my website is now loading better on a mobile device. We still have the problem of a transparent background when the visitor clicks on the menu. The tabs become unreadable. On the desktop version of the site, the background color is white in the menu bar. We don’t understand why it changes to transparent on the mobile view. We’ve looked at the settings for Mobile view in the Enfold theme settings and they are set to white.

    singlecarrot.com

    Any help is much appreciated. Thanks!
    Erin

    September 27, 2016 at 7:57 am #692069
    Vinay

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

     #mobile-advanced {
    background: #FFF!important;
}

    Best regards,
    Vinay

    September 27, 2016 at 11:33 am #692132
    ESWEENEY113

    That worked! Thanks so much.

    Erin

    September 27, 2016 at 9:28 pm #692416
    Vinay

    Hey!

    Glad we could help! We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Cheers!
    Vinay

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