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  • #1167527

    Hello everybody,

    we have the problem that the link (see screenshot) is active even though we have chosen the setting “Change Product Image” in the backend of the products (Iconic WooCommerce Attribute Swatches). if you click on the swatches, this link opens on the same page and you see a picture where you can not interact.

    If I manually delete the link in the inspector, “Change Product Image” will work as normal as we need it.

    My question: how can I remove the link function automatically everywhere? or is there another trick to hide it or make it inactive again

    My goal: the customer should have the opportunity to change the product image directly in the catalog (See Video from Iconic down this mail).

    Iconic on the topic (Jhimross Olinares, (Email address hidden if logged out) ):

    “Upon further investigation, the issue was caused by your theme. The reason is that the thumbnails when clicked when your theme is active will open in a lightbox.

    If you will try to switch the theme to WooCommerce default theme. The change of image in the catalog will work as expected. See this video

    Since we have isolated the issue, the next course of action would be contacting Enfold developer so they can have a look with the issue as well.

    If they need anything from our end, let us know as we are eager to help you with this issue.”

    Many thanks for the help,
    Johannes

    #1168298
    This reply has been marked as private.
    #1169058

    Hi,

    Thank you for contacting us and sorry for the delay.

    To disable the lightbox on shop products please check this article.
    https://kriesi.at/support/topic/disabeling-the-lightbox-of-the-product-image/#post-749435

    Let us know if you have any questions :)

    Best regards,
    Vinay

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