Viewing 17 posts - 1 through 17 (of 17 total)
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  • July 5, 2019 at 11:22 am #1116012
    jscarlett

    I migrated my website to another location and now the Header Fonts and Maintenance Mode are not working as expected.

    The main font for headers should be the Google Font ‘Abel’. It seems to have lost the link for Abel which I installed using the Custom Font Manager.

    And Maintenance Mode no longer allows logged-in users to see the pages so it is impossible to edit the pages before launch.

    Please can someone help me and tell me what settings need to change to rectify these problems?

    Thanks

    • This topic was modified 5 years, 4 months ago by jscarlett. Reason: Found out something else
    July 6, 2019 at 2:23 am #1116129
    Mike

    Hey jscarlett,
    Thank you for the links, I see that you are using Enfold v4.5.3, I believe the Maintenance Mode issue you are experiencing is a known bug in that version. Please try updating to v4.5.7

    The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    As for your font, I could only see your maintenance page, but you are getting this error:

    Access to font at 'http://yoursite.co.uk/sitename.com/wp-content/uploads/avia_fonts/type_fonts/abel/abel-regular.ttf' from origin 'http://sitename.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

    Which means your site hosting the font has a No ‘Access-Control-Allow-Origin’ in the header. Since you added the font via the Custom Font Manager, please try deleting the font and then add it again, this should correct the address to the font.

    If you find other issues you may wish to use a search and replace plugin to search your database for the old url and replace it with the new url. I recommend backing up your site before trying this.

    Best regards,
    Mike

    July 6, 2019 at 11:19 am #1116234
    jscarlett

    Hi Mike

    Thanks for your reply.

    I upgraded to Enfold v4.5.7 but that has not helped the Maintenance Mode issue.

    I also deleted the Abel font and reinstalled it, but the font still does not appear.

    Do you have any other ideas please?

    Thanks

    Jane

    July 6, 2019 at 3:41 pm #1116289
    Mike

    Hi,
    Please include an admin login in the Private Content area so we can take a closer look.

    Best regards,
    Mike

    July 6, 2019 at 7:32 pm #1116317
    jscarlett

    Hi Mike

    Will do – thanks

    Jane

    July 7, 2019 at 12:47 am #1116350
    Mike

    Hi,
    Thank you, I tried to login but got a message that an auth code when to an email address, can you retrieve it or turn off this step?

    Best regards,
    Mike

    July 7, 2019 at 1:06 am #1116351
    jscarlett

    Hi Mike

    Sorry – I’ve disabled that now.

    Thanks

    Jane

    July 7, 2019 at 10:28 am #1116394
    Victoria

    Hi Jane,

    I could not login. The login page just reloads when credentials entered and also I see that the font links are not updated and still point to the old website.

    Best regards,
    Victoria

    July 7, 2019 at 11:31 am #1116427
    jscarlett

    Hi Victoria

    I think the login is fixed so please try again.

    How do I change the font links please?

    Thanks

    Jane

    July 7, 2019 at 4:36 pm #1116456
    Mike

    Hi,
    Sorry, I couldn’t login, it said invalid username.
    How did you migrate?
    Did you try using a search and replace plugin to search your database for the old url and replace it with the new url?

    Best regards,
    Mike

    July 7, 2019 at 6:20 pm #1116475
    jscarlett

    Hi Mike

    The login works for me. Here is the url…

    Could you try again please?

    Thanks
    Jane

    July 7, 2019 at 6:21 pm #1116476
    jscarlett

    Hi Mike

    I used BackupBuddy to migrate the site. I’ll tty the find and replace plugin.

    Thanks

    Jane

    July 7, 2019 at 7:59 pm #1116489
    Mike

    Hi,
    Ok, I like Better Search Replace but there are others.
    Creating a backup is recommended.

    Best regards,
    Mike

    July 8, 2019 at 12:34 am #1116521
    jscarlett

    Hi Mike

    I tried Better Search and Replace but it said the files were too large and it could only scan a few small ones.

    I then tried the plugin Search & Replace but more errors – please see in private content.

    The website appears unchanged though and I still have access to the dashboard.

    Jane

    July 8, 2019 at 12:38 am #1116522
    jscarlett

    Hi Mike

    Can I just ask, I have the attached in General Settings – is this correct or should they be the same?

    Thanks

    Jane

    July 9, 2019 at 1:09 am #1116821
    jscarlett

    Hi Mike

    I changed them to be the same and this fixed the two issues!

    Thanks

    Jane

    July 9, 2019 at 5:20 pm #1117104
    Victoria

    Hi Jane,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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