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AuthorPosts
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August 5, 2014 at 5:56 pm #300347
Hi there,
I am updating http://www.insanayatirim.com main page from admin side. For example, I am changing the link directed to our woobox.com sweepstake page on our main page on easyslide (where placed to left side just after from main big slider). But despite of I can see it as changed on admin side, but it is not changing actually.
One more thing, at the same page, it is not working a shortcode as well! You can see it with [custom-facebook-feed] shortcode right side of easyslide whichhas a problem explained above.
Thanks,
Orhan
August 6, 2014 at 4:04 am #300480Hi erkuto!
Thank you for using Enfold.
Maybe a browser or server cache. Try testing it on another browser. Regarding the shortcode, try adding it on the Visual mode of the text block editor. Note that we don’t provide support for third party plugins as stated on our support policy. Any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.
Best regards,
IsmaelAugust 11, 2014 at 11:24 am #302476Hi Ismael!
I can understand what you mean but this is not a cache problem. I know that all problems in our main page is related to theme problem. The main page is not updating itself. I am updating links via admin panel. But it is not changing. I would like you to try and see it.
For example: I updated a easy slider link (which left below of main/big slider) with http://woobox.com/goumzp from admin side but when I visit the page it is directing me to old address (https://woobox.com/c5n256). If you do not see it updated, there must be a problem needs to be checked by you.
Thanks,
Orhan
August 13, 2014 at 2:55 am #303529Hello Orhan,
Have you tried disabling all third-party plugins to see if it works?
Regards,
JosueAugust 13, 2014 at 2:59 am #303533Hi Josue,
Yes, I have tried to deactivate plugins as well.
August 13, 2014 at 3:00 am #303534Hi,
Please create us an administrator account, post it here as a private reply.
Regards,
JosueAugust 13, 2014 at 3:03 am #303538This reply has been marked as private.August 13, 2014 at 3:04 am #303540August 13, 2014 at 3:09 am #303547This reply has been marked as private.August 13, 2014 at 3:17 am #303554This reply has been marked as private.August 13, 2014 at 3:27 am #303559Hi Orhan,
There is definitely some sort of functionality running on the server (not in WordPress level) that is serving a cached snapshot of the frontpage, you can check that by activating another theme (i installed Twenty Fourteen to discard).
Regards,
JosueAugust 13, 2014 at 3:33 am #303561I got it, thanks!
August 13, 2014 at 3:37 am #303563Great, you are welcome :)
March 27, 2015 at 10:48 am #419196This reply has been marked as private. -
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