Viewing 25 posts - 1 through 25 (of 25 total)
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    Posts
  • July 9, 2020 at 7:03 pm #1229229
    Klucas79

    Our Story (main menu) which has a submenu isn’t clickable on mobile version. Desktop works fine.

    July 10, 2020 at 3:49 am #1229276
    Jordan Shannon

    Hey Klucas79,

    Is this on an actual mobile device? I’m not having this issue on browser.

    Best regards,
    Jordan Shannon

    July 10, 2020 at 4:39 am #1229298
    Klucas79

    Yes mobile – it is in the title 😏

    July 10, 2020 at 6:53 am #1229326
    Jordan Shannon

    Hi,

    Yes but I’m asking a specific device. I’m using a Samsung Galaxy also with no issue.

    Best regards,
    Jordan Shannon

    July 10, 2020 at 4:53 pm #1229453
    Klucas79

    Doesn’t work on my iPhone 7 and my cliect has an Android.

    July 10, 2020 at 8:24 pm #1229477
    Jordan Shannon

    Hi,

    Allow me to get some insight on this from the other admins.

    Best regards,
    Jordan Shannon

    July 10, 2020 at 8:49 pm #1229489
    Yigit

    Hey,

    Please go to Enfold theme options > Main Menu > Burger/Mobile Menu and in “Clone title menu items to submenu” choose to “Create a clone for the title menu item” option :)

    Cheers!
    Yigit

    July 10, 2020 at 9:12 pm #1229491
    Klucas79

    I did that but it still isn’t going to that main page when I click it on mobile.

    July 10, 2020 at 9:16 pm #1229492
    Klucas79

    Also, we have a button on the home page “support our community” that goes to the partner main page but that doesn’t work on mobile either even though not in drop down menu. Must have something to do with main menu items that have sub menus not being accessible as pages.

    July 10, 2020 at 10:04 pm #1229496
    Yigit

    Hey,

    1- When you click on “Our Story” menu item on mobile, it displays child menus and you can find another “Our Story” menu item at the top of submenu which works for me on iphone 7.

    2- “Support our community” button works on mobile as well for me but it shows 404 error because the link seems to be wrong. Could you please flush cache in LiteSpeed Cache settings and check if that helps?

    Best regards,
    Yigit

    July 10, 2020 at 10:48 pm #1229501
    Klucas79

    ah you are right. I don’t like the double menu though. Isn’t there a way just for the main menu and submenu to be clickable without that duplication?

    July 10, 2020 at 10:50 pm #1229502
    Klucas79

    the support our community works on desktop…

    July 13, 2020 at 9:39 am #1229882
    Yigit

    Hi,

    In that case, please go to Enfold theme options > Main Menu > Burger/Mobile Menu and choose “Always display submenu items” option :)

    Best regards,
    Yigit

    July 13, 2020 at 6:48 pm #1230044
    Klucas79

    That doesn’t resolve the initial problem. Either we have a double menu, or we can’t click on main menu when there is a sub menu (like on desktop). Can this be fixed for mobile?

    July 15, 2020 at 3:32 pm #1230619
    Yigit

    Hi,

    Could you please create temporary admin logins and post them here privately so we can look into it?

    Best regards,
    Yigit

    July 15, 2020 at 5:47 pm #1230678
    Klucas79
    This reply has been marked as private.
    July 15, 2020 at 7:03 pm #1230696
    Yigit

    Hi,

    Logins did not work for me. Could you please check them once again?
    I checked your previous replies for logins before requesting them :)

    Best regards,
    Yigit

    July 15, 2020 at 9:51 pm #1230753
    Klucas79

    Try this

    July 15, 2020 at 10:51 pm #1230770
    Yigit

    Hi,

    I just tested your menu on my iphone. Please see screencast in private content field below :)

    Best regards,
    Yigit

    July 17, 2020 at 10:31 pm #1231385
    Klucas79

    The menu is working now. Thanks.

    Still one problem. On the home page the button for “support our community” should go to the parners page (it does on the desktop), but on mobile it says page not found.

    July 18, 2020 at 1:11 am #1231397
    Jordan Shannon

    Hi,

    Have you attempted a full cache clear on mobile?

    Best regards,
    Jordan Shannon

    July 18, 2020 at 1:15 am #1231398
    Klucas79

    Yes. I have even turned my phone off and on again which should clear everything.

    July 20, 2020 at 5:33 pm #1231801
    Yigit

    Hi,

    I edited your “home slider” named LayerSlider and updated links from “/misson” to “/partners” on all slides.

    Please review your website :)

    Best regards,
    Yigit

    July 20, 2020 at 8:18 pm #1231835
    Klucas79

    thank you. everything seems to be working now. odd that it worked on desktop but not mobile.

    July 20, 2020 at 8:22 pm #1231838
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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