Viewing 18 posts - 1 through 18 (of 18 total)
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  • #533923

    Hi,
    I have just updated to 3.4.1 on one of my sites and the advanced styling option for the main menu appears broken.

    I had selected a specific text (white) and background colour (Green) on mouse hover state, this was working perfectly before but now it is ignoring the “apply only to mouse hover state” tick box option for the background colour and applies the green background on all states BUT it does apply the white text colour on mouse hover state.

    Can you help ?
    Thanks

    • This topic was modified 9 years ago by hugaud.
    #534059

    Hi Hugues!

    Do you mind creating a temporary admin login and posting it here privately?

    Best regards,
    Yigit

    #534069

    Thanks for the quick response.
    Yes of course, here it is in private content.
    Hugues

    #535210

    Hi,

    Could you try clearing the cache from you caching plugin and disable it to see if that helps?

    Thanks,
    Rikard

    #535237

    Same problem on my website, had to downgrade theme files.

    #535335

    Hi Rikard,
    The dynamic caching was switched off – I never enable it whilst I am building to avoid issues. Just to be safe I purged the Dynamic cache as well as the static cache from my hosting control panel and purged it.
    I deleted the heading link advanced styling and created it again but still: it accepts the instruction to change font color on mouse-hover but if i ask for a different background colour it ignores the “on mouse hover” instruction and applies the background to non-hover state across the whole navigation bar.

    As someone else seems to be having the issue could it be a bug in the latest theme upgrade. I’m on 3.4.1 so should I try upgrading to 3.4.2 and see what happens ?
    PS: my automatic updates don’t work on any of my enfold sites, even after upgrade to 3.4.1 – I have to use FTP

    @viom:just curious, is you problem exactly the same as I describe ?

    Thanks in advance

    #536517

    Hi Rikard,
    I have now updated to 4.3.2 but still this feature won’t work, the symptoms i’m experiencing have not changed.
    Are you still on the case to help resolve this ?
    Thanks in advance
    Hugues

    #537132

    Hi,

    I see the problem but I can’t reproduce it on my local installation. Could you try to deactivate all plugins just to make sure there is no conflict please? If that doesn’t help then you could try overwriting the theme files via FTP with a fresh copy from your Themeforest account to make sure there all fresh: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #537249

    Hi Rikard,
    Ok., I’m at a loss now I have tried everything you suggested but nothing works. In fact now the entire “advanced styling” options has ceased to work altogether. I’ve tried changing a number of elements as a test such as the small menu bar, nav on hover, H titles colours but nothing gets implemented at all – whereas before it was only the “on hover” background colour of the navbar.
    All plugins disabled, fresh copy of the parent theme uploaded via FTP, cache cleared.

    I have a suspicion as to where this could be coming from and I think it has something to do with the way the advanced styling option works in the Enfold theme. I think it would be worth escalating this issue within your team to investigate further.

    Let me try to explain:
    When I started developing this site I wanted to use a specific green colour #5ca51b BUT I soon saw that your advanced styling options don’t accept all hexadecimal colours as every time I input it it would immediately overwrite the “c” with a “b” and only accept #5ba51b.
    HOWEVER other areas of the theme seem to accept the original #5ca51b when input manually e.g. in a “heading”.

    ALSO in the early days of development the way the selected green looked on page on Chrome was a different shade between the homepage and any new pages I created. On one page the colour even changed slightly between the top and bottom of the page. It eventually cleared itself )or I did something that cleared it without realising) but, to me, this is another hint that there is a problem with handling colours somewhere.

    This is not an issue in terms of design as the two colours are very close but I wonder if this is at the source of the issue I am experiencing and has somehow corrupted the database ?

    Before I deactivated all the plugins I made one change in the “email settings” of woocommerce: the header colour had my original #5ca51b colour, I changed it to match every other area of the site to #5ba51b. This is when all advanced styling options stopped working completely. having deactivated plugins, uploaded a fresh copy of the theme and cleared cache, the “advanced styling options” are now not working at all.

    Unless we can find a permanent fix, I’m going to have to go ahead a delete the entire installation and start again. I might even try another theme altogether. This is going to cost me some time but as this site will be holding several hundred events once its up and running I’d rather do it now than have a bigger problem done the line as I need to deliver something stable to my client.

    Before I go ahead and start again from scratch, is there any kind of diagnostic you can run to check the integrity of the theme / database etc… ?

    If you need me to keep the site running to investigate further I can restore the site in its last state to another subdomain somewhere else and give you access if it helps. Whilst I rebuild at the current url.

    Please let me know asap as it is obviously going to delay delivery of the site to my client.

    Thanks in advance
    Hugues

    #537254

    NB: i forgot to mention, as it might be relevant that when i first installed the theme I’d uploaded you “Church demo”

    #538968

    Hey!

    I checked on my own installation and it does work for me. Almost impossible for us to find a solution for a problem, which we can’t reproduce. Something must cause it especially on your end and it could be hundred of different things. However, you can tell us which colors your need on hover and we provide you some css code for it.

    Cheers!
    Andy

    #539183

    Hi Andy,
    Thanks for your reply.

    I think there is definitely something wrong somewhere in your theme, I have had two problems and I know other users have had the same problem + there seems to be a link between the two:
    automatic updates not working
    advanced styling options stopped working

    I restored the theme back to 3.3.2 – thank you bakupbuddy my hero ! (when I knew advanced styling options worked before) BUT still advanced styling options didn’t work

    THEN I took a deep breath and cleared ALL my styling options and the advanced styling panel started working again !

    AND NOW the automatic updates are working again without having to clear transients !

    I THEN updated the theme to the latest version and the advanced styling options are still working ! :-)

    Now I do realise that this could be one of several reasons difficult to investigate, but given that I have seen other people with auto updates problems AND at least one other with a problem with advanced styling options not working, surely it is worth you guys looking into it in more detail now ?

    PS: I would be interested to hear if, on your installation, trying to implement colour code #5ca51b works or whether the text auto change the “b” after the first “5” – this happens for me on another installation and I wonder whether this conflict between a colour not accepted in the theme option but able to work elsewhere manually was at the source of the issue…

    I’b be really interested to hear if you discover anything, I really like our theme and have 4 licences now I want more but bugs like this make me nervous :-)

    Thanks in advance and keep up the good work, great theme otherwise.
    Hugues

    #539190

    Hello Andy,
    Ok I have found the source of the problem: it lies in the position of the logo and the nav bar.

    Advanced styling option for changing the background colour of the menu choice on hover works fine with logo left / menu right BUT stops working and the whole menu bar takes on the background colour which is supposed to be “on hover” only as soon as I set logo centre / menu below option !!

    A theme issue that requires a little bug fix perhaps ?
    Hugues

    • This reply was modified 9 years ago by hugaud.
    #539438

    Hi!

    thank you a lot for your effort! I could reproduce the issue on my own installation. Thank for making us aware about it! I will notify Kriesi about this immediately. Hope he can implement a fix for it as soon as possible.

    Let us know if you need any code to control your menu color on hover. We can built one for you exactly as you wish (as a workaround and as long as there is no other fix available).

    Regards,
    Andy

    #539450

    Thank you Andy,
    Glad to be of assistance. no need to worry too much about giving me custom code for now, I’m sure you have enough to do with all the support requests, I can live without the feature for now.

    Out of interest when yo say you can reproduce the issue is it both the fact that some colours are not accepted in the styling options (like #5ca51b) and the menu highlight option or just the menu highlight issue ?

    Take care
    Hugues

    #539456

    Hi!

    I could reproduce that menu links get the background-color, although it is set for hover only. Not sure what you mean with the other issue.

    Regards,
    Andy

    #539463

    Hi,
    I mean if you try to input the colour #5ca51b in various fields of the general styling options or advanced styling options, it refuses this colour and instead only accepts #5ba51b – it actually rewrites the first “c” to be a “b”.
    BUT in the avia builder elements it will accept both #5ca51b and #5ba51b and the woocommerce email header colour also accepts both colours.
    SO I wonder if there is also some kind of colour handling problem or conflict in the theme options panel.

    This has occured on more than one installation for me – I don’t want to try it again so I don’t risk breaking something so maybe try in things like headings font colour, primary colour and see what happens for you ?

    It is in fact making a manual change somewhere else on the site from #5ca51b (the last place where I had this colour) to #5ba51b in the woocommerce email header custom colour field which broke ALL the advanced styling options (the menu hover highlight was already broken).

    Does that help at all ?
    Hugues

    • This reply was modified 9 years ago by hugaud.
    #539523

    Hi!

    alright, I can reproduce the issue as well. I am sure Kriesi will fix this in the coming update. Thanks a lot!

    Best regards,
    Andy

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