Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 20, 2020 at 9:08 pm #1224317
    kodacurrie

    The main image on my home page is not showing up in chrome. It appears to load ok in Safari.

    June 21, 2020 at 5:33 am #1224350
    Jordan Shannon

    Hey kodacurrie,

    Please provide a link to the site/page in question so we can look at this issue further.

    Best regards,
    Jordan Shannon

    June 21, 2020 at 4:48 pm #1224416
    kodacurrie

    Sorry. Here is the site:

    Home

    It’s the big main image — shows up in Safari and on mobile but not on Chrome.

    June 22, 2020 at 6:26 am #1224480
    Rikard

    Hi,

    Thanks for that. Are you referring to the LayerSlider which appears first on the page? If so then it looks fine on my end using Chrome, I get the same results as in Safari. Did you try loading the page in an incognito window?

    Best regards,
    Rikard

    June 22, 2020 at 3:45 pm #1224614
    kodacurrie

    Yes that’s what I’m referring to. The lighthouse image.
    I tried incognito and it doesn’t show up there either in Chrome.
    It’s just a big gray area.

    June 22, 2020 at 3:55 pm #1224615
    Jordan Shannon

    Hi,

    Please try disabling all active plugins to see if the issue resolves.

    Best regards,
    Jordan Shannon

    June 22, 2020 at 4:33 pm #1224631
    kodacurrie

    I can’t disable the plugins without affecting the site, can I? I don’t want to break something else!

    June 22, 2020 at 5:44 pm #1224646
    Jordan Shannon

    Hi,

    It’s only temporary,once deactivated just reactivate if nothing changes. You can also ensure that a backup taken beforehand.

    Best regards,
    Jordan Shannon

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