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Viewing 18 posts - 1 through 18 (of 18 total)
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  • March 10, 2019 at 1:17 pm #1076991
    ulif

    Hello,

    about two weeks ago, I started a topic concerning a problem with fixed elements.
    Your solution

    #sub_menu1 {
    z-index: 1 !important;
    }

    helped to solve this problem. However, only in part, because it has caused a new problem: Now the main content overlaps the submenu, so the links do not work anymore Here’s an example: https://ihr-anwalt.com/geburtsschadensrecht/

    What can I do?

    Thanks for a feedback and best regards
    Uli

    • This topic was modified 5 years, 8 months ago by ulif.
    March 12, 2019 at 8:49 pm #1077961
    ulif

    Hi,
    unfortunately, there is no answer to my question. Nobody there to help me?

    March 12, 2019 at 9:12 pm #1077975
    Victoria

    Hi ulif,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    March 13, 2019 at 9:02 am #1078169
    ulif

    Hi Vicoria,

    thanks for answering. Just scroll down and you will see it. It must be a problem with the z-index.

    Best regards
    Uli

    March 15, 2019 at 9:02 am #1079037
    Victoria

    Hi Uli,

    Best regards,
    Victoria

    March 15, 2019 at 9:23 am #1079044
    ulif

    Hi Victoria,

    Yes, that’s right. It looks okay because I’ve disabled the fixed submenu. Here the error is still to see: https://ihr-anwalt.com/arbeitsweise/
    It looks the same in every browser:Safari, firefox, Chrome, Opera… Mac and Windows.

    Hope you can help me!
    Best regards Uli

    March 17, 2019 at 3:58 pm #1079608
    Victoria

    Hi ulif,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 17, 2019 at 4:29 pm #1079623
    ulif

    Hi Victoria,

    to do this I need an email adress… Can you please provide me one?

    Thanks Uli

    • This reply was modified 5 years, 8 months ago by ulif.
    March 18, 2019 at 5:31 pm #1079985
    ulif

    For 8 days I try to get support with this problem. So far, I have not come one step further.
    Even the answer to a simple question takes days. Sometimes your support is a bit frustrating. Is there still hope?

    March 21, 2019 at 6:56 am #1081189
    Ismael

    Hi,

    We are very sorry for not replying immediately. The forum is a bit swamped with inquiries the past few days. Would you mind providing the user account that you’re using to access the site? Or create a copy of the page with the issue and then set the sub menu to fixed so that we can inspect the element.

    Best regards,
    Ismael

    March 21, 2019 at 10:33 am #1081304
    ulif

    Hi Ismael,

    thanks for the answer. I really do not understand why I have to explain everything from scratch. If you read the post, you should actually know what it is about.
    So again: I installed a fixed element on the side (with z-index: 9999). This element unfortunately overlapped the fixed submenu. The following css-code has resolved this problem:
    #sub_menu1 {
    z-index:1 !important;
    }

    But now the content overlaps the submenu. You can see that on this page: https://ihr-anwalt.com/test/ when you scroll up.
    I hope, you understand what I mean…

    If you need access to the backend, please give me an email address so that I can use the plugin
    Temporary Login Without Password to set up a login.

    Best regards Uli

    • This reply was modified 5 years, 8 months ago by ulif.
    March 22, 2019 at 1:56 pm #1081828
    Ismael

    Hi,

    Yes, we understand the issue but the sub menu element on the page is not configured to be sticky. That is why we are asking for a clone or a copy of that page with the sub menu as a fixed element. You can setup an account with the following email. (see private field)

    Best regards,
    Ismael

    March 22, 2019 at 2:50 pm #1081856
    ulif

    Hi Ismael,

    thank you for your answer.

    On the site I posted, the sticky menue IS activated.You will see it, when you are logged in. You will find the temporary login link in the private field.

    Thanks and best regards
    Uli

    March 25, 2019 at 4:20 am #1082493
    Ismael

    Hi,

    Thanks for the update.

    The menu is not sticking to the top even when the option is enabled. Please upgrade the theme from version 4.5.3 to version 4.5.5. We’ll check the site again afterwards.

    Best regards,
    Ismael

    March 25, 2019 at 9:20 am #1082582
    ulif

    Hi Ismael,

    just updated to Version 4.5.5.

    Best regards
    Uli

    March 27, 2019 at 12:41 pm #1083543
    Ismael

    Hi,

    Thanks for the update

    We adjusted the z-index value of the #footer and #sub_menu container.

    #sub_menu1 {
    z-index: 49 !important;
}

#footer {
    padding: 15px 0 30px 0;
    z-index: 50;
}

    Best regards,
    Ismael

    March 27, 2019 at 1:20 pm #1083566
    ulif

    Hi Ismael,

    that ist great. Now every thing works fine!
    Sometimes things just take their time. ;-)

    Thanks a lot and have a great day.

    Best regards,
    Uli

    March 28, 2019 at 9:03 pm #1084272
    Victoria

    Hi Uli,

    Glad we finally got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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