Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 22, 2021 at 4:52 pm #1274788
    David Verburg

    Hi guys,

    I just updated Enfold, now I face problems with the main child menu. We use WPML for 3 different languages. Only one language is shown now. Can you please login to our WP and fix it or tell me what’s wrong? It looks like it doesn’t save the settings well.

    home

    https://www.redlinegolf.co.uk/
    https://www.redlinegolf.de

    Menu shows only English now.

    Regards,
    David

    January 22, 2021 at 7:39 pm #1274850
    David Verburg

    Another issue because of this: Dutch people visiting redlinegolf.nl see the English menu now, but will visit the English pages because of this. Same for the redlinegolf.de visitors. Hope you can fix this asap. Thanks.

    January 23, 2021 at 12:46 pm #1274947
    Rikard

    Hi David,

    The login details you posted are not working:

    Onbekende gebruikersnaam. Opnieuw controleren of probeer je e-mailadres.

    Please check and verify.

    Best regards,
    Rikard

    January 23, 2021 at 3:16 pm #1274983
    David Verburg

    See Private Content.

    Regards,
    David

    January 25, 2021 at 3:36 am #1275151
    Rikard

    Hi David,

    Thanks for that. It looks like you haven’t selected to show different menus for the different languages on the page in private. Please make sure that you check the box at the bottom which indicates the Enfold main menu, for each of the language menus.

    Best regards,
    Rikard

    January 25, 2021 at 10:39 am #1275205
    David Verburg

    I tried to do that. But it says Child Theme Main Menu ‘Now set to: Menu English’). The problem lays there: if I select that box in the Dutch language, save the settings, go to English language. Do the same there, it says: ‘Child Theme Main Menu ‘Now set to: Menu Dutch.’ Hence, it only shows one language for all languages.

    • This reply was modified 3 years, 10 months ago by David Verburg.
    January 26, 2021 at 5:06 am #1275369
    Rikard

    Hi David,

    I tried selecting the location for each language menu for you, and that worked out. The correct menu is now showing for each language on your site, please review it.

    Best regards,
    Rikard

    January 26, 2021 at 10:43 am #1275433
    David Verburg

    I don’t think you understand the problem or you haven’t checked after saving the settings as the problem is the same: the language of the menu is the same for all languages. Just refresh the page and you will see what happens:

    http://redlinegolf.nl/english.png
    http://redlinegolf.nl/german.png

    You can click the location button for each language and save it. The last language you saved will be the default for the other two. So now, English is in Dutch+English and German is in Dutch menu. Any ideas how to fix it? I will set it to English now as our German customers cannot read Dutch.

    Regards,
    David

    January 27, 2021 at 6:17 am #1275666
    Rikard

    Hi David,

    Thanks for the clarification, I see the same thing on my end unfortunately. It did seem to work yesterday though. I’ll ask the rest of the team for help, as I can’t see what is going wrong, and WPML isn’t really my area of expertise either.

    Best regards,
    Rikard

    January 27, 2021 at 4:34 pm #1275826
    David Verburg

    Hope somebody can fix it asap or tell me how to fix it.

    Thanks.

    David

    January 28, 2021 at 11:02 am #1276027
    David Verburg

    It’s almost a week now that we face problems with the Main Enfold Child header. Can anyone please help me or tell me if this is an Enfold or WMPL issue?

    Thanks.

    David

    January 28, 2021 at 12:05 pm #1276034
    David Verburg

    I solved it with WPML support desk.

    January 28, 2021 at 7:34 pm #1276105
    Victoria

    Hi David Verburg,

    Glad you got it working for you! :)

    Would you mind sharing what the solution was for the community?

    If you need further assistance please let us know.

    Best regards,
    Victoria

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