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  • #758462

    Hello, I have a problem with the mailchimp integration: it is not refreshing. I press the “check API” button but what I see is an old version of the form that I want to integrate. This is happening also after I have reset the Enfold settings and reconnect to mailchimp.

    I would need a solution that either:
    – let me know how I can fix this
    – please if not point me to the information of how I can add a mailchimp embedded form to a blog post. I have tried to put the HTML code of the embedded form into a code block container, but the submit is not redirecting me at the correct page (as been setup in mailchimp).

    here is my “submit” button:
    <div><input type="submit" value="Teilnahme an der Verlosung" name="subscribe" id="mc-embedded-subscribe" class="button"></div>

    • This topic was modified 7 years, 8 months ago by vladbejenaru.
    #760685

    Hey Vlad,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Make sure you’re switched off any caching and cleared browser cache etc. Also make sure that you’re using newest WP and theme version (Enfold v4.0.2).

    Best regards,
    Andy

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