Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • June 8, 2016 at 8:25 pm #645041
    fetetyper

    Hi,

    I have updated both theme and wordpress and the MailChimp Signup Element does not show when published (live version). Check startpage pls – the box should be in the same grey segment as the text “BALANCED BUSINESS MANAGEMENT”…

    June 8, 2016 at 9:55 pm #645083
    Vinay

    Hey Elise,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    Please confirm if you have added a valid mailchimp API key in Enfold Theme options > Newsletter > Mailchimp API Key

    Best regards,
    Vinay

    June 8, 2016 at 11:05 pm #645121
    fetetyper

    Hi – I just logged out and in again with the credentials below – sure you got it right? :) I will make a new user for you – du you have an e-mail I can use?
    Very interesting question (API KEY) – the Newsletter option under the Theme options does not exist. I use this template on quite a few other web sites – and it shows there…

    Best Elise

    June 8, 2016 at 11:05 pm #645122
    fetetyper

    Strange – 2 minutes later – I refresh and it showed again…

    June 8, 2016 at 11:09 pm #645123
    fetetyper

    I made you an user…

    June 8, 2016 at 11:23 pm #645130
    Vinay

    Hi,

    Thanks for the credentials, not sure what happened to the form but after changing the form style from default to transparent it started working fine now. i check it in couple of browsers it appears to work correctly.

    Let us know if you have any questions.

    Best regards,
    Vinay

    July 9, 2019 at 4:45 am #1116878
    ajbrownp

    I’m having problems with the mailchimp integration within my site, in the configuration panel all seems to be working, I got the mailchimp list linked using the API Key but when I submit the form I’m not getting the info into the mailchimp list.

    Had a similar problem in the past with the contact form and I added this code to the functions.php file.

    function change_cf_from() {
    return “wordpress@YOURWEBSITE.com”;
    }
    add_filter(‘avf_form_from’, ‘change_cf_from’, 10);

    After that, the contact form started to work fine but the mailchimp form is still not getting any info into the audience list.

    Any help ?

    July 10, 2019 at 8:36 am #1117326
    Ismael

    Hi,


    @ajbrownp    : The site is not loading properly on our end. Is it down? Please make sure that the theme is up to date. It should be version 4.5.7.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.