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Viewing 17 posts - 1 through 17 (of 17 total)
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  • December 13, 2015 at 9:20 am #551569
    floriz

    Hi there.

    I have a problem with the mailchimp integration. i’ve added the API and everything works fine, the content element shows and i can add it to the site.

    The problem is this:

    I have 16 mailing lists in my mailchimp account and in the mailchimp content element setting (in the enfold avia theme builder) i can only select the first 10 lists. (ordered by date created on mailchimp.com)

    Is this a bug?

    Hope to hear from you!

    Kind regards
    Floris

    December 13, 2015 at 1:44 pm #551619
    Josue

    Hi Floris!

    Could be a MC limitation, try installing and configuring this plugin and check if the 16 lists appear.

    Regards,
    Josue

    December 14, 2015 at 11:44 am #552102
    floriz

    Hi Joshue

    I installed the plugin and configured it with the API key. I can still only choose 10 mailing lists in the Avia content element. In the ‘Mailchimp for wordpress’ plugin i do see all the mailing lists.

    Hope it can be fixed, what do you think?

    Kind regards
    Floris Hermans

    • This reply was modified 9 years ago by floriz.
    December 14, 2015 at 12:31 pm #552144
    Josue

    Hi,

    Can you please create us a temporary FTP / SFTP account? post it here as a private reply.

    Regards,
    Josue

    December 14, 2015 at 3:58 pm #552403
    floriz

    Sure, here it is!

    Thanks!

    Cheers, Floris

    December 26, 2015 at 4:54 pm #557446
    Andy

    Hi!

    please contact mailchimp support about it. Does it work (with the plugin Josue mentioned) when you try it with a default WordPress theme?

    Best regards,
    Andy

    January 6, 2016 at 6:47 am #560338
    floriz

    Hi Andy

    In the plugin Josue mentioned it works (this plugin sees all the mailchimp mailing-listst). If i activate the default wordpress theme there is ofcourse no ‘content element settings’ etc so i can’t test it. The problem is within the Enfold theme, and not with mailchimp.

    Please let me know how to solve this.

    Kind regards
    Floris

    January 7, 2016 at 11:07 am #561102
    Vinay

    Hi!

    Could you please upload a screenshot of the issue so we can further troubleshoot it. May be we can add custom css and check if the listings are hidden.

    Regards,
    Vinay

    January 7, 2016 at 12:25 pm #561131
    floriz

    Ok, check the ‘private’ area under this post for the link to a screenshot. It only shows the first 10 Mailing lists that are added in mailchimp.

    • This reply was modified 8 years, 11 months ago by floriz.
    January 9, 2016 at 2:42 pm #562429
    Vinay

    Hi!

    I was able to reproduce the same issue. I created 12 list and added my mailchimp api to check but only 10 were imported. This issue is reported to our developer team and will probably release a fix in one of the future updates. Mean while please continue using the mailchimp plugin.

    Regards,
    Vinay

    January 29, 2016 at 10:41 am #574411
    Vinay

    Hey!

    It could also be the php memory issue so please ask your hosting provider to increase your php memory and try again.

    Cheers!
    Vinay

    March 8, 2016 at 3:52 am #594736
    floriz

    Hi Vinnie

    We tried to increase the PHP memory but it had no results. What’s the status on this issue now?

    Hope to hear from you soon.

    Kind regards
    Floris Hermans

    March 8, 2016 at 12:12 pm #594965
    Vinay

    Hey!

    At the moment a new theme update is scheduled for a release very soon. I hope this issue will be fixed in the update but i cannot say for sure yet as everything is almost ready for a release now. I will anyways go ahead and report this to our developer team if they find enough time before the release it might be fixed or else it will be fixed in one of the future updates.

    Until then please use a 3rd part plugin which supports more than 10 mailing list .

    Regards,
    Vinay Kashyap

    March 8, 2016 at 12:34 pm #594970
    floriz

    Ok let’s hope so…

    Thanks and hope to hear from you when the issue is fixed.

    Kind regards
    Floris

    March 10, 2016 at 12:05 am #595946
    Kriesi

    Hi guys!

    I found whats causing the issue. Next update will be out within the next few days and it will solve the list problem ;)

    Cheers!
    Kriesi

    April 8, 2016 at 2:02 am #609952
    redping

    @Kriesi, I’m so glad that you found the issue. I purchased and downloaded this theme on March 18th and I am having the same issue. It only loads the first 10 lists created. My version is 3.4.7.

    April 8, 2016 at 3:12 am #609958
    Ismael

    Hi!


    @redping    : Please download the latest version, 3.5.1. :)

    Cheers!
    Ismael

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