Viewing 16 posts - 1 through 16 (of 16 total)
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    Posts
  • June 13, 2017 at 11:35 am #807377
    mrcityrunner

    Hello

    I have mailchimp popup javascript code to embed into my Enfold theme so that the popup shows on the homepage but i dont know the best way to do this… can you let me know where to paste this javascript code?

    Thanks

    R

    June 13, 2017 at 4:08 pm #807550
    Jordan Shannon

    Hey mrcityrunner,

    Add codeblock element to your homepage and then paste the code within that section.

    Best regards,
    Jordan Shannon

    June 14, 2017 at 10:18 am #807887
    mrcityrunner

    Hello

    I tried using a code block and pasted in the mailchimp javascript code but its not activating… I have given you the link where you can see the page with the code embedded if you search for “mailchimp” in the page code you can see it is there… please advise what else can be done?

    Thanks

    R

    June 14, 2017 at 2:22 pm #808001
    Jordan Shannon

    Hi,

    I see, we can try adding it to the footer:

    Please add following code to Functions.php file in Appearance > Editor

    function custom_code_mc(){
?>
// YOUR CODE GOES HERE
<?php
}
add_action('wp_footer', 'custom_code_mc');

    Best regards,
    Jordan Shannon

    June 16, 2017 at 8:36 pm #809081
    mrcityrunner

    Hello – I did exactly as you said but its not working even though the code is in there. The functions.php file which i edited is in my child theme.

    Please help??! See the ink in the private box.

    Thanks
    R

    June 16, 2017 at 8:37 pm #809082
    mrcityrunner

    The below is what i put in my childs functions.php file… see private link:

    June 16, 2017 at 11:36 pm #809148
    Jordan Shannon

    Hi,

    Please provide admin info so I can log in and look into this issue further.

    Best regards,
    Jordan Shannon

    June 19, 2017 at 2:58 pm #809811
    mrcityrunner

    Hello – please see the login details in the private section… hope you can resovle asap.

    Thanks

    R

    June 19, 2017 at 4:54 pm #809871
    Jordan Shannon

    Hi,

    I see. Have you attempted adding it via the plain text editor? Please see the following:

    http://kb.mailchimp.com/lists/signup-forms/ways-to-add-a-signup-form-in-wordpress

    Best regards,
    Jordan Shannon

    June 23, 2017 at 2:14 am #811909
    mrcityrunner

    What do you mean?? I added the text you said in my childs functions.php file and its bot working still so what do i need to do to get this to work?? Can you please just talk straight and give me thr answer to my question. I have done everything you have told me to do.. check the admin. What else can i do?? Time is ticking my client is getting mad this hasnt been resolved yet after so long of me raising this problem. I pay for support and expect clarity and resolve without wasting time!

    June 23, 2017 at 4:04 pm #812144
    Victoria

    Hi mrcityrunner,

    The script is not working because there is an error in it. It is working with jQuery but it cannot find it.

    Best regards,
    Victoria

    June 23, 2017 at 4:54 pm #812165
    mrcityrunner

    Thanks Victoria – getting there… based on your clue… i uploaded the same jquery file that is already in the site at /public_html/wp-includes/js/jquery/jquery.js and put it in the root and i noticed that the popup then almost worked as i could see it… but i couldnt click Close on it and the slideshow in the website didnt work so i then removed it again… so it looks like there is some compatibility issue with jquery – what do you suggest i do in this instance?

    Thanks

    R

    June 25, 2017 at 3:45 am #812587
    Jordan Shannon

    Hi,

    I noticed that you had JetPack installed so I used the following process and the form is now working:

    MailChimp

    Form pops up after about 10 seconds.

    Best regards,
    Jordan Shannon

    June 26, 2017 at 10:34 pm #813221
    mrcityrunner

    Hello – I dont see the popup appearing… i have used several computers and nothing pops up after any amount of time… are you able to send a screenshot of what pops up? It should be the mailchimp form with a picture to the left of it.

    June 26, 2017 at 10:51 pm #813224
    mrcityrunner

    Please do not login or change anything… i am going to try and fix this myself with my coder and if i cant fix it i will ask for your help again. Thanks

    June 26, 2017 at 10:53 pm #813226
    Jordan Shannon

    Hi,

    Please see the following:

    https://snag.gy/Oiy3dh.jpg

    Best regards,
    Jordan Shannon

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