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  • #555706

    Hello guys!
    I have been trying to connect this site http://www.ethoswell.com/ to my MailChimp account but I keep on getting an error… http://bit.ly/1Iiu8jP
    The strange thing is that if I try the same API key on another site installation works fine!
    I have NO plugins installed that could interfere and I have the latest theme update, can you help?

    #557481

    Hey Gigi!

    there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Are we allowed to deactivate all your plugins temporarily by ourselves for testing purposes?

    Regards,
    Andy

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