Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 13, 2016 at 10:08 pm #711697
    pimroll

    Hello,

    Can you please check my Mailchimp newsletter form, since it gives an error code after I updated the Enfold theme.

    November 13, 2016 at 11:11 pm #711707
    Basilis

    Hey pimroll!

    Can you please provide us some informations.
    When does it give the error code and what action you are taking.

    Thanks a lot

    Best regards,
    Basilis

    November 14, 2016 at 6:34 am #711790
    pimroll

    Hello Basilis,

    The problem is that it gives an error message, when you try to subscribe with the mc newsletter form.

    Best Regards,

    November 14, 2016 at 6:49 am #711794
    pimroll

    Maybe its because I wanted you to customize it before I made the update:
    https://kriesi.at/support/topic/enfold-mailchimp-newsletter-form-customization/

    November 15, 2016 at 9:10 pm #712590
    Andy

    Hi,

    I noticed that you are using or have used a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue. Afterwards deactivate your cache plugin, as well as all other plugins, to check if one is causing this issue.

    Also try to use a different mailchimp list.

    Best regards,
    Andy

    November 16, 2016 at 5:37 pm #713083
    pimroll

    Hello Andy,

    It was my fault, I noticed, that I had accidentaly deleted the MC list, which was connected with the widget, that was the reason for the error.
    I made a new list and now everythign is working again:)

    Best Regards,

    November 16, 2016 at 5:47 pm #713100
    pimroll

    But now in the kontakt page there are 2 fields displayed, how can I change it, so it would only display the “e-mail section”?

    November 18, 2016 at 12:52 pm #713955
    Andy

    Hi,

    glad it worked.

    Again: it should be done inside your Mailchimp account. However, you could also try to hide it via CSS, using this code inside Quick CSS field:

    p#element_avia_2_2 {
display: none;
}

    Best regards,
    Andy

    November 18, 2016 at 2:48 pm #714040
    pimroll

    Hello Andy,

    Thanks, it worked:)

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Viewing 9 posts - 1 through 9 (of 9 total)
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