Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 18, 2021 at 8:09 pm #1301070
    omunyak

    Hi Community,

    i’m encountering a problem since today. I’ve integrated Mailchimp since a year or so. It was working as expected.
    Today i found out from one of our customers that the “Subscribe” Button doesn’t work anymore and you will get the
    “avia-mailchimp-ajax-error av-form-error-container” with the “We are very sorry but something went wrong. Please try again later.” Error Message.
    I’ve re-checked all API Integration and all is fine. I also tried to deactivate all Cache and Minify Plugins with no luck.

    Do you have any hints for me?

    Wordpress 5.7.2
    enfold 4.8.2
    PHP 7.4.13

    Thanks.

    Best, Oliver

    May 20, 2021 at 5:55 am #1301312
    Ismael

    Hey omunyak,

    Thank you for the inquiry.

    Where can we see the issue? Please post the site or page URL in the private field. You should also disable the Performance > File Compression settings temporarily. Make sure to purge the cache afterwards.

    Best regards,
    Ismael

    May 20, 2021 at 9:35 am #1301336
    omunyak

    Hi Ismael,

    thanks for your reply. I arranged to get it running using a new API from Mailchimp.

    Best, Oliver

    May 20, 2021 at 5:12 pm #1301458
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    May 20, 2021 at 7:10 pm #1301479
    omunyak

    Hi Jordan,

    you can close this case.
    Thanks.

    Best, Oliver

    May 22, 2021 at 4:55 am #1301724
    Rikard

    Hi,

    Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Mailchimp Integration doesn't work as expected’ is closed to new replies.