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  • #1139195

    Hi Kriesi Support!
    I followed your guide to create a form. I created an API keys in mailchimp, I checked that it works (and it works).
    I created a mailchimp form, but when I try to test, if i push subscribe, it say that the form isn’t well-filled (I tried to translate it as well as I can).

    Here the code I’m using in the page:

    <!-- wp:shortcode -->
    [av_slideshow_full size='featured' min_height='0px' stretch='' animation='fade' conditional_play='confirm_all' autoplay='false' interval='5' control_layout='av-control-default' src='' attachment='' attachment_size='' position='top left' repeat='no-repeat' attach='scroll' av_uid='av-k0nymz4j' id='' custom_class='']
    [av_slide_full slide_type='image' id='77' video='http://' mobile_image='' fallback_link='http://' video_format='' video_ratio='16:9' title='' heading_tag='' heading_class='' custom_title_size='' custom_content_size='' caption_pos='caption_bottom' link_apply='image' link='manually,https://www.google.it/maps/place/Via+Padova,+96,+00161+Roma+RM (Email address hidden if logged out) ,12.520649,17z/data=!4m13!1m7!3m6!1s0x132f617a501fa175:0xc36faca17ddab535!2sVia+Padova,+96,+00161+Roma+RM!3b1!8m2!3d41.9105486!4d12.5204934!3m4!1s0x132f617a501fa175:0xc36faca17ddab535!8m2!3d41.9105486!4d12.5204934?hl=it' link_target='_blank' button_label='Click me' button_color='light' link1='manually,http://' link_target1='' button_label2='Click me' button_color2='light' link2='manually,http://' link_target2='' font_color='' custom_title='' custom_content='' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' video_controls='' video_mute='' video_loop='' video_autoplay='' overlay_enable='' av_uid='av-4gc3q'][/av_slide_full]
    [/av_slideshow_full]
    
    [av_section min_height='' min_height_px='500px' padding='large' shadow='no-border-styling' bottom_border='border-extra-arrow-down' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' id='' color='main_color' custom_bg='' src='' attachment='' attachment_size='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0' av_uid='av-37e7ew']
    [av_heading heading='Contatto' tag='h2' link_apply='' link='' link_target='' style='blockquote modern-quote' size='40' subheading_active='' subheading_size='15' margin='' padding='20' color='' custom_font='' custom_class='' id='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-2tmda'][/av_heading]
    
    [av_one_half first min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display='' av_uid='av-2u4yuw']
    
    [av_contact email='email obscured for privacy' from_email='' title='' heading_tag='' heading_class='' button='Invia!' on_send='' sent='Il tuo messaggio è stato inviato con successo!' link='manually,http://' subject='' autoresponder_email='' autorespond='' captcha='recaptcha_v3' captcha_theme='light' captcha_size='normal' captcha_score='0.5' hide_labels='aviaTBhide_labels' form_align='' color='' av_uid='av-2rp3a0' id='' custom_class='' aria_label='' admin_preview_bg='']
    [av_contact_field label='Nome' type='text' options='' check='is_empty' width='element_half' av_uid='av-37qbe' multi_select='' av_contact_preselect=''][/av_contact_field]
    [av_contact_field label='E-Mail' type='text' options='' check='is_email' width='element_half' av_uid='av-2p7yi' multi_select='' av_contact_preselect=''][/av_contact_field]
    [av_contact_field label='Oggetto' type='text' options='' check='is_empty' width='' av_uid='av-1yuni' multi_select='' av_contact_preselect=''][/av_contact_field]
    [av_contact_field label='Messaggio' type='textarea' options='' check='is_empty' width='' av_uid='av-1nm6e' multi_select='' av_contact_preselect=''][/av_contact_field]
    [av_contact_field label='Privacy Policy' type='checkbox' options='' check='is_empty' width='element_third' av_uid='av-21i6e'][/av_contact_field]
    [av_contact_field label='Privacy Policy' type='html' options='' check='' width='' av_uid='av-1ach6']
    <a href="https://www.psicologia-roma.org/privacy-policy-modulo-di-contatto/">Privacy Policy</a>
    [/av_contact_field]
    [/av_contact]
    
    [/av_one_half][av_one_half min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display='' av_uid='av-1vj3s0']
    
    [av_textblock size='' font_color='' color='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-1rb8yg' id='' custom_class='' admin_preview_bg='']
    Dati di contatto:
    <h4>INDIRIZZO</h4>
    Street oscured for privacy
    Roma, Lazio, Italia
    <h4>CONTATTO</h4>
     (Email address hidden if logged out) 
    Number Phone oscured for privacy
    <h4></h4>
    <div id="gtx-trans" style="position: absolute; left: -124px; top: -12.0533px;">
    <div class="gtx-trans-icon"></div>
    </div>
    [/av_textblock]
    
    [/av_one_half]
    [/av_section]
    
    [av_section min_height='' min_height_px='500px' padding='huge' shadow='no-border-styling' bottom_border='no-border-styling' bottom_border_diagonal_color='#333333' bottom_border_diagonal_direction='' bottom_border_style='' id='Newsletter' color='main_color' custom_bg='' src='' attachment='480' attachment_size='full' attach='fixed' position='center center' repeat='stretch' video='' video_ratio='16:9' overlay_enable='aviaTBoverlay_enable' overlay_opacity='0.9' overlay_color='#35383c' overlay_pattern='' overlay_custom_pattern='' av_element_hidden_in_editor='0' av_uid='av-5kcog']
    
    [av_heading heading='Vuoi rimanere aggiornato?<br />Registrati nella nostra Newsletter' tag='h1' link_apply='' link='manually,http://' link_target='' style='blockquote modern-quote modern-centered' size='40' subheading_active='' subheading_size='15' margin='' padding='20' color='custom-color-heading' custom_font='#ffffff' custom_class='' id='' admin_preview_bg='rgb(34, 34, 34)' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size=''][/av_heading]
    
    [av_mailchimp list='d0671636f9' on_send='' sent='Grazie per esserti iscritto alla nostra newsletter!' link='manually,http://' color='' av_uid='av-k0o3kj34' id='' custom_class='']
    [av_mailchimp_field id='1' type='text' check='' options='' label='Nome' width='element_half' disabled='' av_uid='av-fuy2']
    [av_mailchimp_field id='2' type='text' check='' options='' label='Cognome' width='element_half' disabled='' av_uid='av-44emm']
    [av_mailchimp_field id='0' type='text' check='is_email' options='' label='Indirizzo E-Mail' width='' disabled='' av_uid='av-2ay5a']
    [av_mailchimp_field id='av-button' type='button' check='' options='' label='Iscrivimi!' width='' disabled='' av_uid='av-3ekrm']
    [av_mailchimp_field id='3' type='address' check='' options='' disabled='aviaTBaviaTBdisabled' label='Address' width='' av_uid='av-2r53e']
    [av_mailchimp_field id='4' type='phone' check='' options='' disabled='aviaTBaviaTBdisabled' label='Phone Number' width='' av_uid='av-1qen2']
    [av_mailchimp_field id='5' type='birthday' check='' options='' disabled='aviaTBaviaTBdisabled' label='Birthday' width='' av_uid='av-10wia']
    [/av_mailchimp]
    
    [av_one_fifth first min_height='' vertical_alignment='av-align-top' space='' margin='0px' margin_sync='true' padding='0px' padding_sync='true' border='' border_color='' radius='0px' radius_sync='true' background_color='' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='fade-in' mobile_display='' av_uid='av-16xa48']
    
    [/av_one_fifth][av_three_fifth min_height='' vertical_alignment='av-align-top' space='' margin='0px' margin_sync='true' padding='0px' padding_sync='true' border='' border_color='' radius='0px' radius_sync='true' background_color='' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='fade-in' mobile_display='' av_uid='av-155a3s']
    
    [av_textblock size='' font_color='custom' color='#cecece' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-dckn4' id='' custom_class='' admin_preview_bg='rgb(34, 34, 34)']
    <p style="text-align: center;">Abbiamo a cura della tua privacy. Non ti invieremo nè spam, nè condivideremo la tua e-mail con altri.</p>
    [/av_textblock]
    
    [/av_three_fifth][av_one_fifth min_height='' vertical_alignment='av-align-top' space='' margin='0px' margin_sync='true' padding='0px' padding_sync='true' border='' border_color='' radius='0px' radius_sync='true' background_color='' src='' attachment='' attachment_size='' background_position='top left' background_repeat='no-repeat' animation='fade-in' mobile_display='' av_uid='av-bjue8']
    
    [/av_one_fifth][/av_section][av_slideshow_full size='featured' min_height='0px' stretch='' animation='slide' conditional_play='' autoplay='false' autoplay_stopper='' interval='5' control_layout='av-control-default' perma_caption='' src='' position='top left' repeat='no-repeat' attach='scroll' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av_uid='av-zt8e'][/av_slideshow_full]
    <!-- /wp:shortcode -->
    #1139551

    Could anyone answer me?

    EDIT: I tried also to create a mailchimp form into the work in progress page and it say “Sending” but without ending the process…..Does this feature, work? O_o

    • This reply was modified 5 years, 3 months ago by charlieprm88.
    #1139756

    Hi,
    Thanks for including your page shortcode but we can not use it in this case because the mailchimp form will not show for us without the API in the theme settings. So we would need to test on your site. I tested the form in your second post and while I did get a response I saw the button didn’t update. I also saw that your page gave this error:

    the server responded with a status of 503

    It looks like jetpack is enabled, please try disabling it and your other plugins and checking again, otherwise please ask your webhost to check the server log to see if it shows the reason for the server error.

    Best regards,
    Mike

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