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  • #1249506

    Hi!

    I’ve created a landingspage with an embedded Mailchimp form. This works perfect on a desktop. After filling in the form:
    – I come on my ‘Thank you Page’
    – I’m added to my audience with the right tag and the source is embedded form

    But….
    When I’m using my phone (Apple) this doesn’t work. I do come on the Thank you page but the import in my audience doesn’t go well.
    It says ‘hosted form’ as source and then the tag doesn’t work.
    My friend who has a Samsung Phone doesn’t have this problem. She comes in via source ’embedded form’ and the tagging goes well.

    How can I change this?
    I’ve added the html code in the private content field.

    Thank you.

    #1250535

    Hey Eefke,

    Thank you for the inquiry.

    Looks like you are using the embed script from Mailchimp and not the subscription form element or shortcode from the builder. Unfortunately, we are not familiar with the embedded subscription form code and please note that scripts from third party developers are not included in the scope of support. You may need to contact the plugin developers for further assistance.

    Best regards,
    Ismael

    #1250584

    I will do thank you. You can close this.

    #1250721

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
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