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Viewing 19 posts - 1 through 19 (of 19 total)
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  • April 3, 2017 at 4:59 pm #771222
    vegaspro

    We copied the Mailchimp embed code and pasted it as TEXT BLOCK and CODE BLOCK but both still missing the Subscribe button from mailchimp. See home page for how it looks NOW even with all plugins disabled.

    April 3, 2017 at 8:14 pm #771302
    Basilis

    Hi vegaspro!

    Can you please share for us your backend access?

    Thank you very much

    Cheers!
    Basilis

    April 3, 2017 at 8:33 pm #771308
    vegaspro

    Yes, see below

    April 5, 2017 at 7:43 pm #772785
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Best regards,
    Andy

    April 5, 2017 at 10:39 pm #772866
    vegaspro

    Andy, we updated to the latest version and the problem still follows. Please check it again. Thank you.

    April 7, 2017 at 8:33 pm #774181
    Andy

    Hi,

    is it working with a default WP theme?
    Check with Mailchimp support about it, too.
    Why do you use this code? cause instead you could simply use “Mailchimp Signup” element from ALB.

    Best regards,
    Andy

    April 10, 2017 at 10:40 pm #775690
    vegaspro

    Okay we used the “Mailchimp Signup” element from ALB. But now we are being spammed by bots or something sending empty submissions using the form. How do we get captcha on the home page to work with the mailchimp form?

    April 12, 2017 at 2:19 pm #776657
    Andy

    Hi,

    currently there is no captcha built inside of Enfold, so feel free to make a feature request about it. One thing you could try is to create such a form using Mailchimp and then generate a code, which you paste into Enfold’s Code Block element.

    Best regards,
    Andy

    April 12, 2017 at 2:56 pm #776678
    vegaspro

    We tried that but if you read this thread, you can see embedding mailchimp code no longer works in Enfold. The subscribe button disappears.

    April 14, 2017 at 1:36 pm #777809
    Andy

    Hi,

    I can see the subscribe button just fine: http://i.imgur.com/VEwXtoQ.png
    So you could you fix this?

    Best regards,
    Andy

    April 14, 2017 at 6:53 pm #777964
    vegaspro

    You see the subscribe button now because we are using the Mailchimp ELEMENT in ALB. We need a captcha to work for that form. Its getting spammed. You told us to try the generate code method but subscribe button will disappear. You should read the entire thread to follow along :)

    April 14, 2017 at 7:12 pm #777984
    Andy

    Hi,

    can you provide us the mailchimp code you’re trying to implement inside a Code Block element? please use pastebin.com.

    Best regards,
    Andy

    April 14, 2017 at 8:35 pm #778056
    vegaspro

    Yes, here

    April 17, 2017 at 11:29 am #778626
    Andy

    Hi,

    thanks, I’ve forwarded this to our developers. Hopefully they can find a fix for it soon! Thanks for being patient.

    Best regards,
    Andy

    April 18, 2017 at 6:01 pm #779525
    vegaspro

    Need a solution for now though. Why does the Subscribe button disappear when we use the Code?

    So there are two issues:

    1. subscribe button is not visible when you use embed code from mailchimp and paste as code or html
    2. when you use mailchimp element in ALB it has no captcha, so there is tons of spam

    April 21, 2017 at 8:23 am #781034
    Ismael

    Hi,

    I’m trying to access the dashboard but the login credentials are not working. Could you please re-create the issue on a test page ? And please provide a new account so that we can inspect it.

    Best regards,
    Ismael

    April 21, 2017 at 1:05 pm #781159
    Andy

    Hey!

    one of my team mates has found the issue. It’s a simple CSS issue, which was hiding the Submit button. So when you use the Mailchimp code inside Code Block element, then add this into Quick CSS field:

    .clear #mc-embedded-subscribe {
visibility: visible;
height: 36px;
width: 116px:
}

    Cheers!
    Andy

    • This reply was modified 7 years, 6 months ago by Andy. Reason: more specific css class
    April 21, 2017 at 4:54 pm #781307
    vegaspro

    We did this as you recommended but there is still no subscribe button, see see link.

    April 24, 2017 at 5:51 am #782147
    Ismael

    Hi!

    Please add this in the Quick CSS field.

    #mc-embedded-subscribe-form .clear {
    display: block;
    opacity: 1;
    visibility: visible;
    width: auto;
    height: auto;
}

    Best regards,
    Ismael

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