Tagged: 

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #771222

    We copied the Mailchimp embed code and pasted it as TEXT BLOCK and CODE BLOCK but both still missing the Subscribe button from mailchimp. See home page for how it looks NOW even with all plugins disabled.

    #771302

    Hi vegaspro!

    Can you please share for us your backend access?

    Thank you very much

    Cheers!
    Basilis

    #771308

    Yes, see below

    #772785

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Best regards,
    Andy

    #772866

    Andy, we updated to the latest version and the problem still follows. Please check it again. Thank you.

    #774181

    Hi,

    is it working with a default WP theme?
    Check with Mailchimp support about it, too.
    Why do you use this code? cause instead you could simply use “Mailchimp Signup” element from ALB.

    Best regards,
    Andy

    #775690

    Okay we used the “Mailchimp Signup” element from ALB. But now we are being spammed by bots or something sending empty submissions using the form. How do we get captcha on the home page to work with the mailchimp form?

    #776657

    Hi,

    currently there is no captcha built inside of Enfold, so feel free to make a feature request about it. One thing you could try is to create such a form using Mailchimp and then generate a code, which you paste into Enfold’s Code Block element.

    Best regards,
    Andy

    #776678

    We tried that but if you read this thread, you can see embedding mailchimp code no longer works in Enfold. The subscribe button disappears.

    #777809

    Hi,

    I can see the subscribe button just fine: http://i.imgur.com/VEwXtoQ.png
    So you could you fix this?

    Best regards,
    Andy

    #777964

    You see the subscribe button now because we are using the Mailchimp ELEMENT in ALB. We need a captcha to work for that form. Its getting spammed. You told us to try the generate code method but subscribe button will disappear. You should read the entire thread to follow along :)

    #777984

    Hi,

    can you provide us the mailchimp code you’re trying to implement inside a Code Block element? please use pastebin.com.

    Best regards,
    Andy

    #778056

    Yes, here

    #778626

    Hi,

    thanks, I’ve forwarded this to our developers. Hopefully they can find a fix for it soon! Thanks for being patient.

    Best regards,
    Andy

    #779525

    Need a solution for now though. Why does the Subscribe button disappear when we use the Code?

    So there are two issues:

    1. subscribe button is not visible when you use embed code from mailchimp and paste as code or html
    2. when you use mailchimp element in ALB it has no captcha, so there is tons of spam

    #781034

    Hi,

    I’m trying to access the dashboard but the login credentials are not working. Could you please re-create the issue on a test page ? And please provide a new account so that we can inspect it.

    Best regards,
    Ismael

    #781159

    Hey!

    one of my team mates has found the issue. It’s a simple CSS issue, which was hiding the Submit button. So when you use the Mailchimp code inside Code Block element, then add this into Quick CSS field:

    .clear #mc-embedded-subscribe {
    visibility: visible;
    height: 36px;
    width: 116px:
    }

    Cheers!
    Andy

    • This reply was modified 7 years, 8 months ago by Andy. Reason: more specific css class
    #781307

    We did this as you recommended but there is still no subscribe button, see see link.

    #782147

    Hi!

    Please add this in the Quick CSS field.

    #mc-embedded-subscribe-form .clear {
        display: block;
        opacity: 1;
        visibility: visible;
        width: auto;
        height: auto;
    }

    Best regards,
    Ismael

Viewing 19 posts - 1 through 19 (of 19 total)
  • You must be logged in to reply to this topic.