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  • November 30, 2017 at 10:30 pm #883586
    haines1

    Hi!

    I am trying to add an Auto-Respond email through Enfold on our Mailchimp Newsletter “Subscribe Box” in our footer.

    I have taken all necessary steps through Mailchimp and Enfold to get this working… with no luck. I have updated and switched API keys through Mailchimp. The subscribe button works and we catch email addresses but the email does not go through from us to our new subscriber.

    I have contacted Mailchimp and they mentioned that it is setup fine and it might be an issue through Enfold.

    Please advise!

    Thank you!

    November 30, 2017 at 11:47 pm #883621
    Jordan Shannon

    Hey haines1,

    Have you tried contacting your host to make sure there is no mail being blocked and that everything has been configured correctly as far as mx records, etc.

    Best regards,
    Jordan Shannon

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