MailChimp Auto Respond

Hi –

This is the 2nd time I have written and would love a response … or maybe someone is running into the same problem as I am??

I am trying to add an Auto-Respond Email to send out to our subscribers when they sign up through our Mailchimp “Subscribe Box” in our footer.

I have taken all necessary steps through Mailchimp and Enfold to get this working… with no luck.

I have updated and switched API keys through Mailchimp, several times. The subscribe button works and we catch email addresses but the email does not go through from us to our new subscriber.

I have contacted Mailchimp and they mentioned that it is setup fine and it might be an issue through Enfold.

Please advise!

Thank you!