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  • January 21, 2019 at 2:40 pm #1056682
    whdsolutions

    Hi there

    I have a Mailchimp subscribe on Enfold and the API has linked up good.

    When I fill the MC form in and it gives me the success message, I cannot see that sign up in my email list in MC

    Any ideas why?

    January 23, 2019 at 1:44 am #1057522
    Basilis

    Hey whdsolutions,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

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