Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 23, 2015 at 3:25 pm #400684
    PeterHK

    On my contact page i have created three checkboxes. When a user checkmark one of them, i recieve a mail with checkmarks on all three.

    Hope you can help

    Thanks

    Peter

    February 23, 2015 at 10:49 pm #401055
    Elliott

    Hey PeterHK!

    Hmm, not sure what could be going on there. Can you send us a WordPress login so we can take a look?

    Cheers!
    Elliott

    February 23, 2015 at 11:37 pm #401082
    PeterHK
    This reply has been marked as private.
    February 24, 2015 at 9:47 pm #401718
    Elliott

    Hey!

    Go ahead and update WordPress and Enfold to their latest versions and let us know when your done.

    Also be sure to deactivate all plugins while testing.

    Regards,
    Elliott

    • This reply was modified 10 years, 2 months ago by Elliott.
    February 25, 2015 at 1:30 pm #402024
    PeterHK

    Hi

    Now everything is updated on the website.

    Hope you can find a solution.

    Regards, Peter

    February 25, 2015 at 2:04 pm #402042
    PeterHK

    Everything is updated on the website. (Theme and WordPress)
    I have tested everything and the checkboxes is still not working correct .

    February 26, 2015 at 6:21 pm #402867
    Elliott

    Hi!

    I created a test page and added a contact form with three checkboxes but it appears to be working fine there. Go ahead and edit the test page and setup the form to look like your old one and keep testing it on the frontend to try and pinpoint the problem.

    If you cannot reproduce the problem then I would try deleting the page and recreate it.

    Cheers!
    Elliott

    • This reply was modified 10 years, 2 months ago by Elliott.
    February 27, 2015 at 4:46 pm #403496
    PeterHK

    Hi Elliott

    I have now tried everything, and this is a problem that is out of my hands. When the text lines are short – 2-3 words, there are no problems. But when the text lines get longer 
    the checkmarks also mark the line beside as checked marked.

    Thanks, Peter

    February 28, 2015 at 11:21 pm #403934
    Josue

    Hi Peter,

    This seems to be a bug, i will report it to Kriesi.

    Regards,
    Josue

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