Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 9, 2016 at 4:07 pm #710281
    infognana

    HI Tem,
    have purchased theme form your website, i used in Magic Fields plugin for not worked for widget area not worked.

    November 9, 2016 at 4:29 pm #710299
    Vinay

    Hey infognana,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    September 14, 2017 at 2:58 pm #852064
    infognana

    Hi Team,

    We can’t edit any page, Reason for page builder was not working
    We are resonantly updating WordPress theme, when we are updating the theme that time to now not working the plugin.

    When click the block element button, Page was only loading.
    Kindly provide solution for this issue.

    Website URL: http://www.infognana.com/

    Image for your reference: http://infognana.com/images/loading.jpg

    Thanks
    Sowndararajan

    September 15, 2017 at 5:01 am #852393
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 18, 2017 at 7:16 am #853276
    infognana

    Hi,

    ok sir,

    Thanks,
    Sowndararajan.R

    • This reply was modified 7 years, 2 months ago by Rikard.
    September 18, 2017 at 2:41 pm #853404
    Rikard

    Hi,

    Thanks for that, please post login details in private next time. Did you try deactivating all other plugins than the one you are having problems with so see if there is a conflict coming from any of them?

    Best regards,
    Rikard

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