Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 3, 2017 at 7:45 pm #755309
    kylerollins

    Hi,

    Hi have some post with the link format. But for some reason it not goes to the link using the Magazine element.
    Can you help.

    Thanks

    March 3, 2017 at 8:12 pm #755321
    Basilis

    Hi Kyle!

    Can you please provide us your web site and backend access also please so we can take a look and see how to help you?
    Thank you very much

    Best regards,
    Basilis

    March 3, 2017 at 8:30 pm #755333
    kylerollins

    Thanks Basilis.

    March 6, 2017 at 1:30 pm #756376
    architchandra

    Hey, I’m facing the same problem. I’ve added blog posts with a particular category with the link format to the magazine element but it takes me to the post page on the website rather than to the link location. How can I fix this?

    March 10, 2017 at 4:08 pm #758989
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Also please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    If all that does not help, then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    March 14, 2017 at 8:12 am #760510
    Ismael

    Hi!

    The “link” post format is not supported in the magazine element by default so you have to do one of the following custom modifications.

    // https://kriesi.at/support/topic/enfold-magazine-post-with-link-format-does-run/#post-435156
    // https://kriesi.at/support/topic/enfold-magazine-post-with-link-format-does-run/#post-429736

    Cheers!
    Ismael

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