Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 13, 2020 at 6:43 pm #1237534
    J P

    Hi,

    I cant access my Theme options list anymore and when I try to access the customize panel I get the wordpress critical error message. I tried disabling all my plugins and it didnt resolve the issue. I ran the new wordpress update on the site this am to 5.5 and I think thats what caused the issue.

    Any thoughts on how I can get my site back up, supposed to be launching Sept 1st so really bad timing.

    Joe

    August 14, 2020 at 1:41 pm #1237802
    Victoria

    Hey Joe,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 14, 2020 at 8:38 pm #1237925
    J P

    Hi Victoria. I spoke with my hosting company yesterday and they said that the upgrade to WP broke the site so they rolled it back to WP 5.4.1 and I had to make some minor adjustment but seems to be working again now. WP 5.5 really is wreaking havok on so many sites they told me.

    Anyway, thank you for your response.

    IDSjoe

    August 14, 2020 at 9:03 pm #1237937
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

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