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  • March 15, 2018 at 6:12 pm #927546
    freepixelweb

    Hi, I’m having problems with Enfold on iOS devices, frequently people can not access sites because the connection is lost (with Safari).
    It’s random depending on the system version and probably Safari (I do not have versions of Safari, only the system).
    A client has successfully logged on after the system update.
    Personally I have 2 iPad under iOs5 and 9 (latest compatible versions) and no problem.
    This seems to occur with iOS10 most often (10.3.3).
    I put screenshots as an example, with the version iOs11.1 it blocks, with 11.2 it works. On the other hand with the 7.0.4 it blocks.
    Do you have any leads to solve this problem?
    Regards.
    Jean

    Screen captures

    March 15, 2018 at 8:14 pm #927641
    Jordan Shannon

    Hey Jean,

    Have you tried switching to the default theme to see if this issue still occurs? It just helps determine whether its actually the theme or another issue.

    Best regards,
    Jordan Shannon

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