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  • #1040720

    Hi there!

    I had to switch themes temporarily (to test a language translation plugin) but after switching straight back to Enfold (Child Theme) I have lost all my image formatting.

    For example, on this URL: https://www.swarez.co.uk/modern-art-paintings-for-sale/requiem/
    I should have the four images in the grid row sized at 650px x 450px (I created that size in the theme and WordPress has it stored in /uploads/ properly). It’s just that now the theme isn’t picking up that this is what should be displayed – instead it’s showing the original height and width of each image resized to fit in the grid.

    So this: /wp-content/uploads/2017/12/Tall-painting-leaning-against-a-hallway-wall-600×450.jpg is what should be in the grid but it isn’t now. And I have 350 pages like this!!!!! Aaaaghhhhhh!!!!!

    I have regenerated thumbnails but nothing works. Any ideas?
    Thanks in advance
    Ed

    #1040885

    Hey Swarez,

    Best regards,
    Victoria

    #1040903

    Hi Victoria
    Yes that’s what I’m referring to – thank you for the screen-grab.

    I have a major problem here.
    When I go to a Portfolio item all the images (in any image container) are NOT displayed. Additionally when I click in to the image and, for instance, choose ‘insert’ (to perhaps re-select it) I go to ‘Uploaded to this post’ and the list is empty – it say ‘no items found’.

    This was not the case beforehand. So suddenly there is an issue with the theme not associating images with Portfolio items – yet they were before I switched themes temporarily.

    So the images you see in the screen-grab should all be the same dimensions – 650px x 450px. It looks like the theme is not picking up this in the image element.

    Will provide logins in Private data.

    Hope you can help? This is rather stressful!
    Thanks
    Ed

    #1040987

    Hi Victoria

    I have rolled back my whole website and database to a backup from Monday and it has returned back to how it should be.

    If you had any ideas I would to hear them but don’t worry of not – I have resolved it but it’s very strange that the theme is behaving like this?

    Thanks again
    Ed

    #1041651

    Hi Ed,

    I’m not really sure why that has happened.
    If you have enabled error logging maybe there’s some lead to what has caused the issue you’re referring.
    Anyway, we are glad that your website is all good now.

    Best regards,
    Nikko

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