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  • July 19, 2016 at 11:55 am #662423
    silviouk

    Hi there,

    I have an issue whereby all theme options have disappeared. I have tried deactivating all plugins (nothing changed), I’ve overwritten the theme files via FTP, and this has not worked.

    Your help would be appreciated, and I attached login & ftp.

    Thanks, Silvio

    ***UPDATE*** This issue only appears in Chrome, any idea what I can do to resolve this?

    • This topic was modified 8 years, 5 months ago by silviouk. Reason: Used a different browser
    July 19, 2016 at 4:51 pm #662627
    Andy

    Hey Silvio,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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