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  • August 15, 2023 at 6:13 pm #1416358
    M-Graphics24

    Hi,
    I have just lost all content of my footer and header after trying to restore to an older revision. I did find a thread regarding this and an update worked but I have updated the theme and my content is still missing. Could you assist with reverting back to the last revision prior to the shortcode that appears. i am assuming that that caused the problem.

    Please can you assist urgently!

    August 16, 2023 at 2:36 am #1416370
    Mike

    Hey M-Graphics24,
    Thanks for your patience, I checked your homepage on the backend and see there are 570 Revisions, but all of them are empty without any Enfold elements, I don’t know what would have caused this, but the only option that I can think of is to ask your webhost to restore the last working backup of the site.
    Try asking your webhost for help, typically webhosts will make a full backup weekly, but each host is different so you’ll need to ask them, please ensure to restore the database and files as all of your content is stored in the database.

    Best regards,
    Mike

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