Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 30, 2018 at 5:09 pm #1039384
    KellyKilgallon

    Hello –

    I see there are a few threads on this subject but I’ve tried all solutions and I’m still getting this issue. When I update or add content or imagery to my website in Avia layout builder after I click “update”, the page, part or all of my content disappears. This also happens in preview mode. I have the same issue happening on another website but this one seems most severe. I’m not using a caching plugin and Enfold is updated to the latest version. Please see login information below.

    Any advice would be helpful as I can not add to or update this page.

    Thanks so much!
    – Kelly

    December 1, 2018 at 4:51 am #1039481
    Mike

    Hey KellyKilgallon,
    Thanks for the login, which page was this happening on? I created a test page in hopes to recreate your issue, but it didn’t. Please try the url in the Private Content area.

    Best regards,
    Mike

    December 1, 2018 at 4:56 am #1039482
    KellyKilgallon

    Hi Mike –

    Apologies. I’ll add the link to the page this is happening on below.

    Thanks for your help,
    Kelly

    December 1, 2018 at 6:04 am #1039501
    Mike

    Hi,
    Thank you, typically this kind of error occurs when there are un-closed HTML tags in the title fields.
    In this case you have an un-closed strong tag in the special heading of that page:
    2018-11-30-230013
    Please remove this and check your other title fields for more of them.

    Best regards,
    Mike

    December 3, 2018 at 4:58 pm #1040394
    KellyKilgallon

    Thank you. I ended up just removing the tags altogether and it resolved. I appreciate the advice. I’m going to check the other website I was having issues with now.

    RESOLVED!

    December 4, 2018 at 1:37 am #1040526
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Losing Content in Avia Builder’ is closed to new replies.