Longitude and latitude fields don't appear - Support | Kriesi.at

Tagged: endfold, google maps

Viewing 12 posts - 1 through 12 (of 12 total)

Author

Posts
January 19, 2017 at 5:40 pm #735990

kouamx100
Participant

Hi all,

Coordinate fields do not appear to allow me to manually enter coordinates
These fields appeared normally on the French version (main version), but on the English version, these fields do not appear.
I clicked on “Enter adress, …” but nothing

Thanks for help.

January 19, 2017 at 5:41 pm #735992

Yigit
Keymaster

Hey!

Please make sure that you have inserted API key – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/.
If that does not help, please create a temporary admin login and post it here privately. Also, let us know if we are allowed to de-activate all active plugins for testing purposes

Regards,
Yigit

January 19, 2017 at 5:57 pm #735999

kouamx100
Participant

I have already insert it and the maps works well on english version and on others website that I made. my problem is: Coordinate fields do not appear to allow me to manually enter coordinates.

January 19, 2017 at 6:09 pm #736008

kouamx100
Participant

@Yigit, please can i have an E-mail to create temporary login ?

January 19, 2017 at 6:15 pm #736010

Yigit
Keymaster

Hi!

You can use (Email address hidden if logged out) but please post login credentials here privately so any available moderator can look into it

Regards,
Yigit

January 19, 2017 at 6:47 pm #736023

kouamx100
Participant

Tis is the link to temporary admin access

January 19, 2017 at 6:51 pm #736025

kouamx100
Participant

additional informations

January 19, 2017 at 7:57 pm #736053

Yigit
Keymaster

Hi!

Both links return 404 error on your website on my end. Can you please post a link to your login page and username and password?

Regards,
Yigit

January 20, 2017 at 9:50 am #736307

kouamx100
Participant

@Yigit,
new username, password and link?

January 20, 2017 at 2:14 pm #736484

Yigit
Keymaster

Hi,

You are currently using an older version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

January 20, 2017 at 4:40 pm #736562

kouamx100
Participant

Problem solved, thank you @Yigit

January 20, 2017 at 4:42 pm #736564

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit
Author

Posts

Viewing 12 posts - 1 through 12 (of 12 total)

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