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  • January 14, 2026 at 3:57 pm #1493910
    Tia

    Hi
    I site I manage is showing the logo text under the logo, on mobile only. No text under logo image on laptop.
    Strange thing is that it shows the actually text that appears in the logo image which is not really used elsewhere, meaning it is not the exact listed business name nor the logo filename but is the same as the text in the logo image.
    I can’t find where it would be picking this up from.
    I attach the link in the private content.

    Many thanks
    Tia

    January 15, 2026 at 4:52 am #1493929
    Ismael

    Hey Tia,

    Thank you for the inquiry.

    The text is actually part of the youtube video. Please edit the slider and make sure the video is muted so it can play automatically without displaying the video title. Let us know the result.

    fSKtvDu.md.png

    Best regards,
    Ismael

    January 15, 2026 at 10:52 am #1493967
    Tia

    Hi Ismael
    It is not a slider but rather a video background of a colour section.
    I have just now checked the box ‘hide video on mobile devices’ and uploaded a background image but so far I haven’t seen that take effect on my mobile phone.

    Thanks
    Tia

    January 16, 2026 at 5:24 am #1494006
    Ismael

    Hi,

    Thank you for the clarification.

    Yes, you can disable the background video of the Color Section on mobile view. Please make sure to purge the cache before checking the page on your mobile device.

    fSkGTnn.md.png

    Best regards,
    Ismael

    January 16, 2026 at 11:00 am #1494015
    Tia

    Thanks Ismael. That’s okay now.

    Regards
    Tia

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